Healthcare Change Makers Podcast | Healthcare Insurance Reciprocal of Canada

Step inside the minds of Canada’s healthcare leaders; welcome to Healthcare Change Makers.

Join us as we talk to leaders about driving change in our complex healthcare organizations. Learn valuable lessons about how to manage the bigger challenges and risks facing organizations today – the implementation of new technology, natural disasters, patient safety, and the big problem of congestion and poor access to care.

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Christina Bisanz: Empowering Older Adults

(Access show transcript) The heart of what Christina Bisanz and her team do at CHATS – Community & Home Assistance to Seniors, is to empower older adults so they have better health outcomes and stronger social connections.

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Paul Young: Undertaking Courageous Leadership

(Access show transcript) Paul Young and his team welcomed the inaugural cohort of medical students at the University of PEI - an enormous milestone for the province.

Dr. Mike Heenan: The World is Constantly Learning

(Access show transcript) Getting staff home safe is Dr. Mike Heenan’s number one job, and it’s not one he takes lightly. Mike tells us about his organization’s mission to address workplace violence, and the steps they are taking as a learning organization.

Charbel Daniel: Adding Life to Our Years

(Access show transcript) Charbel Daniel from Northwood Care loves solving a problem where there is no given solution – he thrives on it. Charbel and his team have this in common, and it’s driving their innovation in Nova Scotia’s continuing care sector.

Dr. David Zorko: Ensuring Children Are Surviving and Thriving

(Access show transcript) Dr. David Zorko from McMaster Children’s Hospital is committed to researching the critical interventions and practices to best help children not only survive critical illness but thrive afterward.

Carey Lucki: A Vision for Aging in the Home

(Access show transcript) Carey Lucki, CEO of Circle of Care and VP at Sinai Health, shares how her organization is transforming home and community care through innovation and integration.

Mary Jane Dykeman: Thinking About Solutions, Not Answers

(Access show transcript) Mary Jane Dykeman from INQ Law sits down with HIROC CEO Catherine Gaulton for a deep dive on the intersection between technology, the future of healthcare, and risk prevention.

Dr. Tunde-Byass and Jennifer Dockery: Transforming Pain into Purpose

(Access show transcript) Dr. Tunde-Byass, Jennifer Dockery and the team at North York General Hospital helped bring Toronto’s first Black Maternal Health Week in April 2025 to life, but the conversation doesn’t end there.

Rebecca Shields: A Cure for Mental Illness

(Access show transcript) Rebecca Shields, CEO of the Canadian Mental Health Association (York and South Simcoe) has a fierce desire to serve her community through incorporating different voices and leveraging governance to do great things.

Andrew Williams: Innovating for Exceptional Care

(Access show transcript) With over 30 years of healthcare leadership experience, Andrew Williams, President and CEO of Huron Perth Healthcare Alliance (HPHA) has always adapted to change regardless of his setting, whether that be research hospitals, the community sector, or private clinics.

Dr. Andrew Boozary: The Need to Recentre Humanity in Healthcare

(Access show transcript) Dr. Andrew Boozary and his team at University Health Network (UHN) are battling health inequities in Canada and creating a proactive approach to health through the Gattuso Centre for Social Medicine.