Each spring HIROC hosts its Annual General Meeting and Conference in Toronto. Open to all subscribers and free of charge, the event is a chance to bring healthcare leaders together to share stories and best practices, and bring a fresh perspective to daily challenges.

Following our Annual Conference is a half-day IRM Risk Register Clinic to address challenges and share successes when it comes to implementing and sustaining an IRM program. 

2020 HIROC Conference – Spotlight on Safety

Hilton Toronto – 145 Richmond Street West, Toronto, ON
Monday, April 27, 2020

Register for the HIROC Conference Now

Join us on April 27 as healthcare change makers from across the country share their stories and best practices. You’ll also be treated to keynotes from beyond the healthcare industry to bring a fresh perspective to daily challenges. 

With the start of a new decade, we at HIROC are also focused on making an impact with our new strategic plan – a plan that revolves around people.

And as your trusted healthcare safety advisor, we’ve curated two days of learning that not only aim to support you, but provide the necessary knowledge with a view to improving care to those we serve. Together we can turn the corner on patient safety

Just a few of the themes at HIROC’s 2020 Conference:

  • Cyber risk
  • System transformation
  • Psychological safety
  • Claims trends
  • Scaling knowledge from HIROC Safety Grants winners
  • Safety in aviation

Register for the HIROC Conference Now

Download the complete agenda (PDF)

7:30 AM – Registration & Breakfast

8:15 AM – HIROC AGM (for HIROC Subscribers only)

9:00 AM – Opening Remarks, Catherine Gaulton (HIROC CEO)

9:05 AM – Patient Experience, Beverly Lanning

9:25 AM – Opening Keynote, The New World of Cyber Response, Kevvie Fowler, Partner, Global Incident Response Leader & National Resilience Leader (Deloitte)

10:00 AM – The Changing Healthcare System: Leadership Lessons, Matthew Anderson, President and CEO (Ontario Health), Scott Livingstone, CEO (Saskatchewan Health Authority)

10:30 AM – Refreshment & Networking Break

10:45 AM – HIROC Safety Grants in Action: Rapid-fire Presentations (Part 1)

11:15 AM – Morning Breakout

  • Overview of Claims Trends and how HIROC and its Partners are Responding – Launch of Sexual Assault Toolkit, (main room), Wendy Whelan (BLG), Lori Borovoy, Gareth Lewis & Marnie MacPhee (HIROC)
  • Navigating a Cyber Breach – Tabletop Exercise (breakout room), Kopiha Nathan (HIROC)

11:50 AM – Afternoon Keynote, Count on Me! Creating a “Speaking Up” Environment of Psychological Team Safety, Dawne Barbieri, Interim Vice President, Academics & CNE (Ontario Shores Centre for Mental Health Sciences)

12:30 PM – Lunch & Networking

1:30 PM – Afternoon Breakout

  • An Inside Look at Property Insurance – In Conversation with David Thompson, FM Global (main room)
  • Perinatal and Obstetrics: Collaboration and Safety in the Spotlight (breakout room) Stay tuned for speaker announcement

2:00 PM – Refreshment & Networking Break

2:15 PM – HIROC Safety Grants in Action: Rapid-fire Presentations (Part 2)

2:45 PM – Closing Keynote, Learning from Other Sectors: Air Canada and Safety, Samuel Elfassy, Vice President, Safety (Air Canada; Chair, North York General Hospital Board of Governors)

In addition to ever-popular Risk Management and Safety Clinic we’ve added a few more options for delegates to choose from for post-conference education.

Hilton Toronto – 145 Richmond Street West, Toronto, ON
Tuesday, April 28, 2020

Download the complete agenda (PDF)

8:00 - 9:00 AM – Breakfast & HIROC Orientation

Track 1 – Advancing Risk Management and Safety Clinic

(Space limited to 150 delegates)

9:05 AM – Opening Remarks, Introduction to Risk Management, Trevor Hall, Joanna Noble, Stefano Gelmi (HIROC)

9:35 AM – Integrated Risk Management Journey, Value and Opportunities – A Health Leader’s Perspective, Mark Goldbloom (SickKids Foundation)

10:20 AM – Refreshment Break

10:35 AM – Your Experience, and Working Together – Workshop

12:00 PM – IRM Engagement – How to Keep Leaders Motivated and Informed, Joy Tetlock and Michelle Taylor (Northern Regional Health Authority, Manitoba)

12:45 PM – Morning Closing Remarks, Arlene Kraft (HIROC)
12:50 PM – Lunch & Networking

1:25 PM – Risk Register Workshop – Your Questions / Sample Topics (Optional)

  • Inputting a Risk
  • Risk Rating
  • Generating Reports
  • Actions/Progress Notes
  • Risk Prioritization

2:15 PM – Final Closing Remarks

Track 2 – Subscriber Visits 

(Limited Spots Available) 

10:30 AM - 12:00 PM

  • Integrated Governance and Model of Care – Balancing Quality Risk Performance to Celebrate Change
    Location: 555 University Avenue, Toronto, Hosted by: Christina Bartha and Neil Carson (SickKids)
  • Human Factors 101: Creating Safe Human-Centred Experiences + Lab Tour
    Location: Healthcare Human Factors Lab, 190 Elizabeth Street 4th floor, RF Elliott Building