Question? Need help? Just want to get in touch?
We're here for you!
If you’re unsure who to contact and would like to talk to someone, please call (416) 733-2773 or 1-800-465-7357 (during regular business hours) or email inquiries@hiroc.com with your question. A member of our staff will get back to you within two business days.
For urgent matters requiring HIROC executive support, contact:
- Catherine Gaulton, CEO, at (416) 564-7064
- Gareth Lewis, VP Claims at (416) 471-4796
- Trevor Hall, VP Healthcare Safety and Risk Management at (416) 730-3075
To send a file to HIROC which contains sensitive data or Personal Health Information (PHI), subscribers may log in and use HIROC’s secure email system, Echoworx.
To request a certificate of insurance, subscribers will first need to log in, then select Request Certificate of Insurance from the Member Portal Links drop-down menu.
Please review HIROC's Land Acknowledgment to learn more about the lands we have the privilege to work on.
HIROC Contact Information
General Inquiries
For questions about your policy, coverages, website access or other HIROC services
inquiries@hiroc.com
Request a Certificate
For third-party certificate requests or proof of insurance documents (e.g. events, leases, contracts)
certificates@hiroc.com
Claims Inquiry
For questions about actual or potential claims
claimsinquiry@hiroc.com
Midwife Query
For questions about general midwifery insurance (coverage, navigation, services)
midwives@hiroc.com
Western Region
For questions about insurance or risk management services in the western provinces or the territories
westernregion@hiroc.com
Request a Quotation
For an insurance quotation (liability or non-liability)
quotations@hiroc.com
Risk Management Query
For questions about risk management, as well as patient safety services or resources
riskmanagement@hiroc.com
Human Resources and Employment
For questions about human resources and employment opportunities
hr@hiroc.com
Communications and Marketing
For questions about media relations, advertising, communications or marketing
communications@hiroc.com
Privacy Officer
For questions about HIROC’s privacy practises
privacyofficer@hiroc.com
If you’re a subscriber and your contact information has changed, please email corporateadmin@hiroc.com.
AFTER-HOURS
In the event of an after-hours emergency, please contact Sedgwick (formally known as Cunningham Lindsey) at 1-844-544-4762.
For other urgent matters requiring HIROC executive support, contact Trevor Hall, VP Healthcare Safety and Risk Management at (416) 730-3075.