Question? Need help? Just want to get in touch?

If you’re unsure who to contact and would like to talk to someone, please call (416) 733-2773 or 1-800-465-7357 (during regular business hours) or email inquiries@hiroc.com with your question. A member of our staff will get back to you within 48 hours.

To send a file to HIROC which contains sensitive data or Personal Health Information (PHI), subscribers may log in and use HIROC’s secure email system, Echoworx

To request a certificate of insurance, subscribers will first need to log in, then select Request Certificate of Insurance from the Member Portal Links drop-down menu.

If you're interested in one of our education and training sessions, please submit our form.

HIROC Contact Information

General Inquiries
For questions about your policy, coverages, website access or other HIROC services
inquiries@hiroc.com

Request a Certificate
For third-party certificate requests or proof of insurance documents (e.g. events, leases, contracts)
certificates@hiroc.com

Claims Inquiry
For questions about actual or potential claims
claimsinquiry@hiroc.com

Midwife Query
For questions about general midwifery insurance (coverage, navigation, services)
midwives@hiroc.com

Western Region
For questions about insurance or risk management services in the western provinces or the territories
westernregion@hiroc.com

Request a Quotation
For an insurance quotation (liability or non-liability)
quotations@hiroc.com
 

Risk Management Query
For questions about risk management, as well as patient safety services or resources
riskmanagement@hiroc.com

Human Resources and Employment
For questions about human resources and employment opportunities
hr@hiroc.com

Communications and Marketing
For questions about media relations, advertising, communications or marketing
Tel: (416) 730-3016
communications@hiroc.com

Privacy Officer
For questions about HIROC’s privacy practises
privacyofficer@hiroc.com
 

If you’re a subscriber and your contact information has changed, please email corporateadmin@hiroc.com
 

AFTER-HOURS

In the event of an after-hours property emergency, please contact Sedgwick (formally known as Cunningham Lindsey) at 1-844-544-4762.