Questions? Need help? Just want to get in touch?
If you’re unsure who to contact and would like to talk to someone, please call (416) 733-2773 or 1-800-465-7357 (during regular business hours) or email [email protected] with your question. A member of our staff will get back to you within two business days.
For urgent matters requiring HIROC executive support, contact:
- Catherine Gaulton, CEO, at (416) 564-7064
- Gareth Lewis, VP, Claims at (416) 471-4796
- Trevor Hall, VP, Healthcare Safety and Risk Management at (416) 730-3075
- Shahbaz Haque, VP, Insurance Services at (437) 996-9232
To send a file to HIROC which contains sensitive data or Personal Health Information (PHI), subscribers may log in and use HIROC’s secure email system, Echoworx.
To request a certificate of insurance, subscribers will first need to log in, then select Request Certificate of Insurance from the Member Portal Links drop-down menu.
Please review HIROC's Land Acknowledgment to learn more about the lands we have the privilege to work on.
HIROC Toronto: 4711 Yonge Street, Suite 1600, Toronto, ON M2N 6K8
HIROC Winnipeg: 1200 Rothesay Street, Winnipeg, MB R2G 1T7
HIROC Contact Information
General Inquiries
For questions about your policy, coverages, website access or other HIROC services
[email protected]
Request a Certificate
For third-party certificate requests or proof of insurance documents (e.g. events, leases, contracts)
[email protected]
Claims Inquiry
For questions about actual or potential claims
[email protected]
Midwife Query
For questions about general midwifery insurance (coverage, navigation, services)
[email protected]
Western Region
For questions about insurance or risk management services in the western provinces or the territories
[email protected]
Request a Quotation
For an insurance quotation (liability or non-liability)
[email protected]
Risk Management Query
For questions about risk management, as well as patient safety services or resources
[email protected]
Human Resources and Employment
For questions about human resources and employment opportunities
[email protected]
Communications and Marketing
For questions about media relations, advertising, communications or marketing
[email protected]
Privacy Officer
For questions about HIROC’s privacy practises
[email protected]
If you’re a subscriber and your contact information has changed, please email [email protected].
AFTER-HOURS
In the event of an after-hours emergency, please contact Sedgwick (formally known as Cunningham Lindsey) at 1-844-544-4762.
For other urgent matters requiring HIROC executive support, contact Trevor Hall, VP Healthcare Safety and Risk Management at (416) 730-3075 OR Shahbaz Haque, VP, Insurance Services at (437) 996-9232.