Question? Need help? Just want to get in touch?

If you’re unsure who to contact and would like to talk to someone, please call (416) 733-2773 or 1-800-465-7357 (during regular business hours) or email inquiries@hiroc.com with your question. A member of our staff will get back to you within 48 hours.

To send a file to HIROC which contains sensitive data or Personal Health Information (PHI), subscribers may log in and use HIROC’s secure email system, Echoworx

To request a certificate of insurance, subscribers will first need to log in, then select Request Certificate of Insurance from the Member Portal Links drop-down menu.
 

HIROC Contact Information

General Inquiries
For questions about your policy, coverages, website access or other HIROC services
inquiries@hiroc.com

Request a Certificate
For third-party certificate requests or proof of insurance documents (e.g. events, leases, contracts)
certificates@hiroc.com

Claims Inquiry
For questions about actual or potential claims
claimsinquiry@hiroc.com

Midwife Query
For questions about general midwifery insurance (coverage, navigation, services)
midwives@hiroc.com

Western Region
For questions about insurance or risk management services in the western provinces or the territories
westernregion@hiroc.com

Request a Quotation
For an insurance quotation (liability or non-liability)
quotations@hiroc.com
 

Risk Management Query
For questions about risk management, as well as patient safety services or resources
riskmanagement@hiroc.com

Human Resources and Employment
For questions about human resources and employment opportunities
hr@hiroc.com

Communications and Marketing
For questions about media relations, advertising, communications or marketing
Tel: (416) 730-3016
communications@hiroc.com

Privacy Officer
For questions about HIROC’s privacy practises
privacyofficer@hiroc.com
 

If you’re a subscriber and your contact information has changed, please email corporateadmin@hiroc.com
 

AFTER-HOURS

In the event of an after-hours property emergency, please contact Sedgwick (formally known as Cunningham Lindsey) at 1-844-544-4762.