Healthcare Change Makers Podcast | Healthcare Insurance Reciprocal of Canada

Step inside the minds of Canada’s healthcare leaders; welcome to Healthcare Change Makers.

Join us as we talk to leaders about driving change in our complex healthcare organizations. Learn valuable lessons about how to manage the bigger challenges and risks facing organizations today – the implementation of new technology, natural disasters, patient safety, and the big problem of congestion and poor access to care.

Healthcare Change Makers is hosted by Ellen Gardner and Philip De Souza, with hosting support and marketing by Michelle Holden, Marc Aiello and the entire Communications and Marketing Team at HIROC. The show is produced by Podfly Productions.

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Dr. Jackie Schleifer Taylor: Being True to Oneself and the Path of Authentic Leadership

(Access show transcript) London Health Sciences Centre’s (LHSC) Dr. Jackie Schleifer Taylor shares her key leadership insights, lessons for leading by example and community building in healthcare.

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Sonia Hsiung and Natasha Beaudin: How Connection and Belonging Can Change the Culture of Our Health System

(Access show transcript) Sonia and Natasha are two change makers, who join us to share the success of a recent social prescribing initiative through the Alliance for Healthier Communities.

Dr. Kevin Smith: People Want the Context of ‘Why’

(Access show transcript) UHN’s CEO Dr. Kevin Smith doesn’t back away from the difficult questions: how is the hospital addressing burnout and turnover in their nursing population, the risks and potential of AI in healthcare, and investment in Canadian health research.

Dr. Glaucomflecken: The Importance of Sharing a Laugh

(Access show transcript) From Ophthalmologist by day to TikTok star by night, Dr. Glaucomflecken leaves his mark by making a difference in his patients’ lives and making the internet laugh through comedy skits. He strongly believes in the importance of laughter, especially when facing hardships.

Dr. James Maskalyk: Making the Emergency Department Healthier for Everybody

(Access show transcript) Being an emergency physician and cancer survivor has taught Dr. James Maskalyk the importance of stress management and pursuing a greater well-being. He’s now dedicated to making a difference within medical culture through the role of Wellness Director across several Toronto hospitals.

Denise Lalanne and Carrie Ricker: A Small Change Can Make a Huge Difference

Coming from different career backgrounds, Denise Lalanne and Carrie Ricker bring complementary expertise to IWK Health Centre, working together on the Chez NICU Home initiative. Improving patient care through innovative and strategic solutions has been at the forefront of both of their goals.

Adam Topp: Transformation and Service as Anchors to Success

As Chief Executive Officer of Shared Health Manitoba, Adam Topp is no stranger to system transformation. Adam gives us a window into developing the unique health system in Manitoba, and what he’s learned from other provinces along the way.

Sarah Downey: A Time of Excitement and Challenge in Mental Health

Transitions are tough, but as CAMH’s newly installed CEO, Sarah Downey is excited about being part of an organization with a worldwide reputation in research, treatment and advocacy for mental health. There is nothing more important in her view, than dignified care for people with mental health issues.

Dr. Katharine Smart: Providing Healthcare is About Building Relationships

Being the former president of the Canadian Medical Association (CMA), a role she held during the height of the pandemic, has inspired Dr. Katharine Smart to be fearless and lean into the platform she was given to make an impact.

Show Summary

Our guest Dr. Katharine Smart does it all - she’s a pediatrician working in Whitehorse, former Canadian Medical Association (CMA) president, the podcast host for Spark: Conversations, and holds a strong platform on social media.

Catherine Gaulton: Absolute Optimism for the Year Ahead

In our final episode of 2022, CEO Catherine Gaulton shares a preview of what’s to come in the new year – things like HIROC’s new strategic plan and the launch of a new start-up known as Collaborative Benefits (Co).

Show Summary

Marking Healthcare Change Maker’s 50th episode, we’re in the mood to celebrate. HIROC CEO Catherine Gaulton and Director of Communications and Marketing, Philip De Souza jump right in celebrating the podcast, and HIROC’s 35th anniversary.

Doran Walker and David B. Kay: Developing Their Own Playbook for a Strong Mentoring Relationship

David Kay and Doran Walker don’t follow a playbook when it comes to their mentor/mentee relationship. But setting goals along the way is crucial and both parties benefit from the simple acts of listening, suggesting, and reflecting.