The Healthcare Insurance Reciprocal of Canada (“HIROC”) is dedicated to protecting the confidentiality and privacy of information entrusted to us. HIROC generally collects business information, when it is provided voluntarily by visitors, for the purpose of providing information related to our products and services.
Collection, Use and Disclosure of Information
Personal Information is any information that identifies you or another individual. This information may include, but is not limited to, name, personal mailing address, personal telephone numbers, and personal email address. Personal Information does not include professional or business contact information – including your name, job title, business email address, business address, or business telephone numbers.
Business Contact Information: Some pages on our website may require visitors to provide business contact information for the purposes identified on the site (e.g. Request an Insurance Quotation).
Personal Information: This website does not require or ask visitors to provide their own personal information or that of other individuals.
IP Address: An IP address is a number assigned to a computer/device whenever the internet is used. It allows computers/devices and servers to communicate with each other. IP addresses of the visitors to our website may be automatically recorded for system security purposes. This information may also be used to aggregate and analyze website performance.
Tracking Information: HIROC uses Google Analytics to automatically collect information about how the website is used by visitors. HIROC creates aggregate-level reporting to better understand visitors’ needs and to improve the website. Some examples of website traffic reports include frequently visited pages, frequently downloaded resources, geographic location of visitors, and number of unique visitors. Website traffic reports do not include any personally identifiable information. By using this website, you agree to HIROC’s use of Google Analytics. You may wish to opt out of Google Analytics.
HIROC may disclose information collected via its website to any individual or organization that acts on behalf of HIROC in supporting the use of the website, or in order to fulfill a service request (e.g. technical support). In such cases, only the necessary information required will be provided.
Unless permitted or required by law, no personal information will be collected, used or disclosed without first obtaining consent of the individual.
HIROC does not rent, sell or trade any personal, professional or business information collected.
A cookie is a file containing an identifier stored on the computer/device of a website visitor. HIROC uses various cookies on this website to improve the visitor experience and ensure the site functions appropriately. Some of the cookies used by HIROC’s website are necessary to enable visitors to access the secure area of the website that contains content specific for our subscribers. Following is a high-level summary of the cookies HIROC’s website collects:
- Web analytics – HIROC uses Google Analytics which requires Google to save a cookie on its visitors’ web browsers. For more information about Google Analytics, please refer to Tracking Information in the above section, Collection, Use and Disclosure of Information.
- Social Sharing – HIROC allows visitors to share content via social media sites and email. Use of these features may result in the placement of a cookie on the computer/device of the visitor. HIROC does not track its users’ activities across these social sites. Social media sites may collect and use information regarding your use of internet, including your use of HIROC’s website. We encourage you to review each provider’s privacy information before using any such services.
How to Control Cookies?*
* Please note, visitors with access to HIROC Subscriber Portal must allow cookies from HIROC’s website in order to properly use the site.
Security and Integrity
HIROC is committed to protecting the website and its content from potential security threats that may affect its integrity, availability, security and confidentiality. HIROC has employed various security measures, including network monitoring, to identify unauthorized attempts to upload or change information, prevent service interruptions and other incidents intended to cause harm.
HIROC is also committed to protecting the information gathered through the website from unauthorized access, use, modification or destruction. HIROC has employed necessary physical and logical controls to prevent information security events.
The Terms and Conditions contains important provisions that governs the use of this website. It includes provisions related to the applicable governing law and jurisdiction for the resolution of any disputes regarding the use of the website. The provisions included in the Terms and Conditions also apply to this Policy. HIROC may change this Policy at any time. Changes to the Policy will take effect immediately upon posting to this website.
If you have any questions, please contact HIROC by email at firstname.lastname@example.org. We can also be reached by phone at 416-733-2773 or 1-800-465-7357 (during regular business hours).