News

HIROC is supporting a pan-Canadian research project funded by the Canadian Institutes of Health Research (CIHR) to explore the psychological distress experienced by Environmental Service Workers during the COVID-19 pandemic. Please reach out to [email protected] to learn more about how your organization can participate.

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Last fall, we called on students and early career researchers (ECRs) to explore design solutions that address clinical deterioration; one of the most pervasive global healthcare issues. 

The competition aimed to 

This Alert is intended for healthcare Information Technology (IT) Teams - ensuring necessary patches to address vulnerabilities have been applied in your environment.

Please Note: This article was originally published in March, 2021. All resources and practical advice showcased below have been updated as of December, 2025.

Water damage continues to be significant property loss driver for HIROC and FM insured Hospitals, representing the most frequent cause of losses.

A few months ago, a call to action for human factors and ergonomics specialists making an impact on patient safety was announced in anticipation of the 2021 International Ergonomics Association Congress. 

What resulted was some amazing stories – and now, those stories will have a platform at the Congress this June.

Register for the Congress today!

Dr. Daniel Pepe is a family doctor, and the primary care digital lead for the Western Ontario Health Team.

His list of accolades includes a recent Bright Lights award from the Association of Family Health Teams in Ontario (AFHTO), for an advanced COVID-19 self-assessment tool that connects patients directly with doctors. 

There’s no doubt he’s achieved in his field and given back, but that wasn’t always the plan for Dr. Pepe. 

Nana Margie isn’t just any therapeutic clown – she was made for the job. 

We had the opportunity to chat with her over Zoom (or “the Zooms” as the calls it) from her office at IWK Health, a HIROC Subscriber located in Halifax, Nova Scotia.  

We caught up with a reader of our monthly newsletter, The HIROC Insider, to hear her thoughts on how this resource helps her in her role

Joanna Keown is the Director of Risk at the Centre for Addiction and Mental Health (CAMH).

Part of Joanna’s role is always being on the lookout for the latest trends in risk management, and staying on top of mitigation strategies designed to promote patient safety. 

We’re listening and continuing to evolve our Service First strategy

In service to you, our valued Subscribers, we decided to forge ahead with our annual Subscriber Engagement Survey in late 2020.

We were delighted to see how the first year of our new strategic plan was being received, specifically around embracing a relentless customer focus.

Many to thanks to those who took time out of their busy day to share your thoughts.