HIROC has the pulse on what’s new and trending. Our aim is to share your knowledge and best practices with subscribers across Canada. Our news is tailored for you, to help inspire you to move the dial on healthcare safety.

An HVAC technician repairing an AC unit

How to Support Your Most Important Equipment: AC Units

The cornerstone of HIROC's philosophy is assisting our Subscribers in managing risk and minimizing loss through sharing best practices. To ensure that you and your teams have the appropriate coverage and the latest information, we partner and collaborate with other insurers, like HSB Canada.

Be sure to share this article with your organization's property and facilities team. We know they'll find it valuable.

Learn more
HIROC Subscribers and Staff at FM Global's head office in Vaughan, ON

Resilience Takes Centre Stage at HIROC & FM Global Event

HIROC was thrilled to team up with our partners at FM Global recently to host Subscribers for a hands-on learning day.

The Resilience On Tour event had Subscribers spending the entire day learning how to take proper precautions to protect their healthcare facilities from losses related to liquid leaks, fires, and other property-related incidents.

Cover art for cyber alert

Alert – Cybersecurity DDoS Notice

Attention HIROC Subscribers:

As your proactive partner in safety, HIROC is sharing the following important notice:

Please share this Alert with your Information Technology (IT) team to ensure that potential cybersecurity risks are identified and addressed in a timely manner.

An image of HIROC's VP of Insurance Services, Heather Brown, with the caption "Happy Retirement Heather!"

Retirement of Heather Brown, HIROC’s Vice President of Insurance Services

Heather Brown, our dedicated colleague, who helped shape HIROC’s foundation and long-standing traditions, will be retiring effective September 29, 2023.  

Heather has been with HIROC since 1990, starting in the Underwriting and Client Services Department. She was the Manager, Insurance Operations for many years before becoming Vice President, Insurance Services, and Managing Director of our Brokerage. Heather has been in these roles for over 10 years.

image of the eye of a hurricane from above

Hello Hurricane Season: Property Resources to Help

HIROC and our partners FM Global, know that many of our Subscribers are exposed to hurricane season at this time of year. As such, we are here to help with resources and guidance. 

To stay ahead of the curve, Subscribers are encouraged to review the following resources: 

Colour blocks with the letters CODE

Code Orange: Be Prepared This Festival Season

Healthcare organizations will routinely have staff who manage emergency preparedness, with links to external partnerships (such as emergency responders, and other healthcare organizations who can accept patient transfers to free up bed space).