Heather Brown, our dedicated colleague, who helped shape HIROC’s foundation and long-standing traditions, will be retiring effective September 29, 2023.  

Heather has been with HIROC since 1990, starting in the Underwriting and Client Services Department. She was the Manager, Insurance Operations for many years before becoming Vice President, Insurance Services, and Managing Director of our Brokerage. Heather has been in these roles for over 10 years.

Please note: Initially published in July '23, all resources and links have been updated as of July 16, 2025.

HIROC and our partners, FM (formerly FM Global), know that many of our Subscribers are exposed to hurricane season at this time of year. As such, we are here to help with resources and guidance. 

To stay ahead of the curve, Subscribers are encouraged to review the following resources: 

Healthcare organizations will routinely have staff who manage emergency preparedness, with links to external partnerships (such as emergency responders, and other healthcare organizations who can accept patient transfers to free up bed space).

HIROC is proud to support educational initiatives where our Subscribers and partners collaborate to share knowledge and develop new ideas that improve safety. As the official Education Partner at the recent Emergency Preparedness in Healthcare Conference, hosted by Spark Conferences, many valuable stories were shared over the course of the event.

Thank you to the team at Hamilton Health Sciences for sharing your safety story with our Subscriber community. Through sharing experiences and successes, our Subscriber community can scale learnings across the Reciprocal. If your organization has a story, reach out to us at [email protected].

HIROC and its Subscribers Honour National Indigenous History Month.

The month of June marks National Indigenous History Month. This is a wonderful opportunity to reflect on our role in progressing equity, diversity, and inclusion. It is crucial that we take the time to acknowledge the heritage, resilience and contributions of First Nations, Inuit and Métis Peoples.