The Risk Management Residency Program (RMRP) is proving we are stronger and more resilient when we learn together.
In 2021 HIROC launched a pan-Canadian Risk Management Residency Program (RMRP). The goal was to provide an opportunity for our HIROC Subscribers to learn from shared experiences and create a network of peers from across Canada.
And that’s the HIROC advantage, the benefit of being a part of the Reciprocal model. Even more, RMRP is offered at no cost and is exclusively for HIROC Subscribers.
For HIROC, programs like RMRP speak to our value add and are part of what makes us more than just an insurance company. We are working to connect the dots and expand the scope of practice of everyone in the system – from providers to senior leaders.
“In sharing our experiences, we are stronger together. Through these programs and many of HIROC’s educational opportunities, we are able to learn, share, stay connected; and that helps us when we’re on the front lines.”
– Trevor Hall, HIROC’s Vice President of Healthcare Safety and Risk Management
Since 2021, the RMRP has grown considerably. In the past year alone, three new cohorts have kicked off – focused on midwifery, obstetrical and perinatal leadership, and now, patient relations.
This RMRP was created for patient relations professionals and roles accountable for patient relations programs.
It consists of six 90-minute sessions, covering topics like: Supporting Fair and Inclusive Investigations, Facilitating Effective Client/Family Meetings, and Cultural Sensitivity and Humility in the Patient Relations Process. Head over to the Patient Relations webpage for more on the six modules.
The program applies a blended learning approach, through live online education and collaborative work. Sessions will be held:
RMRP is offered at no cost and is exclusively for HIROC Subscribers, with a limited capacity.
Those interested in the Patient Relations Program are encouraged to apply by March 16, 2026.
Successful candidates can expect acceptance notifications by March 30, 2026.
And if it’s not for you, feel free to forward this link to a colleague because we are all in this together.
Should you have any questions about the program, please contact the team at [email protected].
We can’t wait for what’s to come!
