Status: 4-month contract (May-August 2026)
Travel Requirements: None
Reports to: Lead, Claims
Direct Reports: None
Office Hours: 8:30 AM – 4:30 PM
The Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system.
HIROC’s thirty-plus years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.
One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer ten years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
Join us and be part of the team working to make a difference.
Key Responsibilities
- Assist Claims Administration team with day-to-day responsibilities supporting the Claims Department
- Assist with filing/tasking vendor reports to claim files
- Assist with process improvement projects including but not limited to file reviews and data clean-up
- Assist members of the Claims department upon request
- Other duties as required
Knowledge, Skills & Abilities
- Well organized and self-motivated
- Strong problem-solving skills
- Attention to detail and accuracy
- High ability to prioritize
- Strong information management skills
- Excellent communication and interpersonal skills
- Computer literacy of Microsoft Office Suite (including Excel, Word, Outlook)
- Works well in a team environment and individually
Education, Training & Experience
- High school diploma
- Previous experience in an office environment is ideal
- Most importantly, you are an enthusiastic and creative thinker, who is constantly driving performance improvement and is passionate about creating the safest healthcare system possible for Canadians
Hours of Work
- Monday-Friday 8:30am-4:30pm
Working Conditions
- Working at a computer for most of the day
- HIROC is committed to a hybrid work environment, which includes 2 days per week in office, with departments meeting in person at least two times per month, as per HIROC’s Hybrid Work Policy. HIROC’s hybrid model provides opportunities for team building, education, leadership development and cross departmental relationship building.
Salary Range
- $20.30 Hourly Rate
How to Apply
Please submit your résumé to [email protected].
In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.
At HIROC we do not use AI (Artificial Intelligence) at any stage of our recruitment process. If you have any questions regarding our recruitment process, please reach out to our Human Resources Department at [email protected]
HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independe
