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Displaying 1 - 10 of 18

Risk Notes

Risk and Safety Theory

Theory and Process

High Reliability and Resiliency

Overview of Issue A robust system for identifying, assessing and acting on key risks will help to drive an organization towards high reliability and resiliency – aspects of corporate…
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Risk Resource Guides

Cyber

Privacy

Planning for Cyber Security Incidents: A Crisis Communications Guide

This resource is only available in PDF. To download, select the icon from the top right-hand corner of this page.HIROC is committed to providing accessible content. If you…
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Reports

Risk and Safety Theory

Theory and Process

HIROC Tools and Resources (Full List)

This resource is only available in PDF. To download, select the icon from the top right-hand corner of this page.
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Risk Profiles

Care

Communication

Care – Communication/Coordination

Inadequacies in communication and coordination of care issues can lead to dissatisfied patients/families and patient safety issues. These can include but are not restricted to unclear…
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Risk Reference Sheets

Care

Communication

Ineffective Communications in the Pre-Hospital Setting

In responding to a request for client transportation, effective communication can be challenging due to factors such as balancing time sensitive emergencies, multiple providers and…

Risk Resource Guides

Care

Communication

Strategies for Improving Documentation: Lessons from Medical-Legal Claims

This resource is only available in PDF. To download, select the icon from the top right-hand corner of this page.HIROC is committed to providing accessible content. If you…
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Risk Notes

Risk and Safety Theory

Theory and Process

Lean in Healthcare

Overiew of Issue Lean (also called Lean Enterprise or Toyota Production System) is an improvement methodology that seeks to optimize value from the patient’s perspective by reducing…
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Risk Notes

Risk and Safety Theory

Theory and Process

Quality Improvement

Overview of Issue Quality improvement is a systematic approach that employs specific techniques to improve quality. Key elements in quality improvement include a combination of a …
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Risk Notes

Risk and Safety Theory

Theory and Process

Human Error and Human Factors

Overview of Issue Humans have limitations and are fallible, making human error predictable, inevitable and frequent. Fortunately, most human errors have no negative impact, however,…
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Risk Notes

Risk and Safety Theory

Theory and Process

Just Culture

Overview of Issue A just culture is essential to building a culture of safety. Leaders must ensure a consistent, fair, and just process for assessing accountability and dealing with…
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Types

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Partnering to create the safest healthcare system

HIROC is not just a not-for-profit, we are a reciprocal. This means we are governed by our Subscribers – a group of over 800 diverse healthcare organizations across Canada. Together we share learnings and find ways to adapt to the changing nature of the industry.
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