Status: Full-Time Permanent

Travel Requirements: Some travel required

Reports to: Lead, Underwriting

Direct Reports: None

Office Hours: 8:30 AM – 4:30 PM
Required to attend functions/meetings during off hours

The Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.

HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.

As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile and proactive partner. Since its inception in 1987, the not-for-profit has returned over $260 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.

One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.

Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.

Join us and be part of the team working to make a difference.

Summary

Reporting to the Lead, Underwriting, the primary responsibility of the Underwriter is to manage subscriber coverage and underwriting needs and inquires, while ensuring compliance and meeting business requirements.

Duties and Responsibilities

  • Remain up to date on the HIROC policy wording and coverage implications.
  • Provide guidance and support to the Insurance Services team and other departments with respect to the HIROC coverage.
  • Support Subscribers on matters such as coverage determinations, contract reviews, indemnity provisions, and related coverage inquiries.
  • Analyze and assess new business opportunities, and determine premium for liability, crime and property insurance according to underwriting guidelines.
  • Review and prepare endorsements for Subscribers according to underwriting guidelines and rating methodology.  
  • Review and analyze Subscribers’ operations, exposures on renewal, and provide recommendations on premium adjustments.
  • Collaborate with the Client Systems & Reporting team to understand underwriting and coding information required for the issuance of new business, policy changes and other transactions and maintain data integrity to support underwriting processes.
  • Work cross-functionally with the Client Services & Reporting and Account Operations teams and other departments to streamline workflows and processes.
  • Provide guidance to Client Services & Reporting and Account Operations teams for documentation (e.g. certificates of insurance, endorsements).
  • Participate in HIROC’s Coverage Review Committee to ensure that the HIROC policy remains competitive and responsive to Subscribers’ needs evolving needs.
  • Prepare data required by actuaries, reinsurers, and other external stakeholders.
  • Conduct research and provide technical support to the underwriting team on complex or emerging issues.
  • Compile and analyze underwriting data to support internal reporting, trend analysis, and decision-making.
  • Participate in internal meetings and cross-functional discussions to support underwriting workflow improvements.
  • Keep up to date with market conditions, attend insurance and healthcare industry seminars, and stay informed on issues related to HIROC's market.
  • Perform other duties as assigned, with mentorship and guidance from senior underwriters and management.

Knowledge, Skills & Abilities

  • Experience in Property & Casualty and Financial Services
  • Excellent communication skills, both written and verbal in English
  • A proven track record in customer service coupled with excellent interpersonal skills
  • Strong analytical, organizational and time management skills
  • Must be detail oriented
  • Flexibility to work in a fast-paced and dynamic environment with changing priorities
  • Ability to work independently and as a team member
  • Ability to conceptualize details and develop action plans for problem solving and decision making
  • An interest in personal development and eagerness to learn new things
  • Advanced knowledge and comfortable using reporting suites and data tools (PowerBI, Excel, PowerPoint)
  • Valid Ontario drivers license and access to a vehicle
  • Presentation skills

Education, Training & Experience

  • Completed post-secondary education at the Bachelor level and 2-3 years of related work experience or an equivalent combination of education and experience. Preference would be given to applicants with property underwriting experience.
  • Insurance industry designations, or working towards, such as CIP/FCIP, CRM, RPLU.

Working Conditions

  • Hours of Work: 8:30AM – 4:30PM
  • Hybrid work model
  • Normal working conditions in an office setting
  • Required to attend functions/meetings during off hours
  • Some travel required

How to Apply

Please submit your résumé to [email protected]

In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.

HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.

HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.