Status: Full-time permanent

Travel Requirements: None

Reports to: Lead, Accounting

Direct Reports: None

Office Hours: 8:30AM – 4:30PM

Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.

HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.

As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile, and proactive partner. Since its inception in 1987, the not-for-profit has returned over $260 million to the healthcare system. HIROC’s 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.

One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.

Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.

Join us and be part of the team working to make a difference.

Key Responsibilities

Accounts Receivable, Billing and Collections Tasks

  • Generating customer invoices
  • Generating customer statements
  • Collection of accounts receivable - contacting customers to seek payment and monitor progress of payment
  • Timely and effective escalation of collection issues
  • Respond to inquiries from customers – internal and external
  • Document collection efforts and related communication with customers in central database
  • Collate and extract data from Great Plain to produce collection reports and statements
  • Co-ordinate activity between Finance, Insurance Operations and Brokerage regarding invoicing, customer statements and escalated collection issues
  • Process interface files between Great Plains and other applications
  • Apply payments and credits in accounts receivable
  • Create supporting spreadsheets for invoices
  • Reconcile the accounts receivable sub-ledgers to the general ledger

Bank Transactions Review and Entry

  • Daily lock-box interface files processed
  • Verification and posting of cash receipts
  • Oversee and co-ordinate physical bank deposits (cheques and cash)
  • Investigation and resolving bank discrepancies
  • Entry of bank interest and bank fees
  • Review, editing and uploading of payee match weekly files produced by payables team to Royal Bank interface
  • Review of payee match daily interface for exception reporting and communicate with bank

Claims Defense Fund (CDF), Integrations and Accounts Payable

  • BLG hours modification/uploading of file (Oasis) and clearing (Great Plains)
  • Preparation of Excel files in the proper format for importing into applications
  • Collection of supporting documentation for quarterly reporting
  • Sync file for CDF/HIROC

Other Duties

  • Oversee scanning of bank statements, fees, interest statements and other finance documents by Finance Administrator
  • Auditor Assistance
  • Gathering back up for reinsurance requests
  • Pulling backup files as needed
  • Assist with organizing storage of finance files and shipping files offsite
  • Prepare retail sales tax return for assigned provinces
  • Other duties as assigned

Knowledge, Skills & Abilities

  • Ability to work in a team environment as well as independently
  • Strong analytical skills
  • Ability to problem solve and balance multiple priorities to ensure timelines are met
  • Strong computer skills in a Windows environment (Microsoft Office)
  • Excellent written and verbal communication

Education, Training & Experience

  • Completed post-secondary education and 3 years related work experience or an equivalent combination of education and experience
  • Accounting or bookkeeping experience preferred
  • Advanced MS Excel

Working Conditions

  • Working at a computer for much of the day
  • Hybrid working model

How to Apply

Please submit your résumé to [email protected]

In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.

HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.

HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.