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Displaying 61 - 70 of 74

Risk Notes

Risk Management Operations

Theory and Process

Policy, Procedure and Guideline Development

Overview of Issue Ensuring clarity in healthcare organizational policies, procedures, and guidelines (PPGs) will enhance compliance and reduce liability. Evolving case law suggests that…
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Risk Notes

Financial and Insurance

Contracts/Waivers

Special Events

Overview of Issue Special events (e.g. a sporting event/cultural event), generally fall outside the scope of normal operations in most organizations. When well-planned and executed,…
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Risk Notes

Risk Management Operations

Incident

Types of Incident Reviews

Overview of Issue Various types of reviews may be undertaken in response to an incident in healthcare. Reviews may be requested by various parties, e.g. senior management, clinical…
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Risk Notes

Financial and Insurance

Contracts/Waivers

Contracts - Insurance Clauses

Overview of Issue One of the most important tasks in the management of a contract is to identify the goals, the expectations and the reasons for entering into a contract. Having them…
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Risk Notes

Financial and Insurance

Contracts/Waivers

Contracts – Indemnification Clause with Hold Harmless and Defense Provisions

Overview of Issue Contracts involve a promise to do something, to provide goods or services. Indemnification which includes defense and hold harmless provisions are fundamental to well…
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Risk Notes

Financial and Insurance

Contracts/Waivers

Contracts – Data Sharing Agreements PHI to Third Parties

Overview of Issue There has been an increase in the sharing of personal health information (PHI) with parties outside of organizations and an increased potential for privacy…
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Risk Notes

Financial and Insurance

Occurrence vs Claims-Made Policy

Overview of Issue Insurance policies can be written as either occurrence or claims-made policies. They differ in how coverage is afforded. Some types of insurance can only be written in…
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Risk Notes

Financial and Insurance

Coverage

Non-Residents of Canada and Governing Law and Jurisdiction Agreements (GLJA)

Overview This Risk Note deals with the risks associated with foreign judgments, the limitation of HIROC’s coverage in relation to such judgments and provides advice that is applicable…
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Risk Notes

Human Resources

Contracts/Waivers

Agency Staff

Overview of Issue The continuous availability of appropriately skilled and qualified staff is essential for effective healthcare human resource management. The safety and quality of…
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Risk Notes

Risk and Safety Theory

Theory and Process

Patient Safety

Overview of Issue There is an integral alignment between risk management and patient safety. Risk managers are tasked with fostering a patient safety culture to ensure each patient care…
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Partnering to create the safest healthcare system

HIROC is not just a not-for-profit, we are a reciprocal. This means we are governed by our Subscribers – a group of over 800 diverse healthcare organizations across Canada. Together we share learnings and find ways to adapt to the changing nature of the industry.
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