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Displaying 1 - 10 of 12

Risk Notes

Risk and Safety Theory

Theory and Process

High Reliability and Resiliency

Overview of Issue A robust system for identifying, assessing and acting on key risks will help to drive an organization towards high reliability and resiliency – aspects of corporate…
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Reports

Risk and Safety Theory

Theory and Process

HIROC Tools and Resources (Full List)

This resource is only available in PDF. To download, select the icon from the top right-hand corner of this page.
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Risk Reference Sheets

Care

Diagnostic Errors

Diagnostic Errors

The spectrum of diagnosis-related claims spans a broad range of clinical outcomes in which it is alleged that the correct diagnosis for a client was not made in a timely manner…

Risk Notes

Risk and Safety Theory

Theory and Process

Lean in Healthcare

Overiew of Issue Lean (also called Lean Enterprise or Toyota Production System) is an improvement methodology that seeks to optimize value from the patient’s perspective by reducing…
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Risk Notes

Risk and Safety Theory

Theory and Process

Quality Improvement

Overview of Issue Quality improvement is a systematic approach that employs specific techniques to improve quality. Key elements in quality improvement include a combination of a …
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Risk Notes

Risk and Safety Theory

Theory and Process

Human Error and Human Factors

Overview of Issue Humans have limitations and are fallible, making human error predictable, inevitable and frequent. Fortunately, most human errors have no negative impact, however,…
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Risk Notes

Risk and Safety Theory

Theory and Process

Just Culture

Overview of Issue A just culture is essential to building a culture of safety. Leaders must ensure a consistent, fair, and just process for assessing accountability and dealing with…
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Risk Notes

Risk and Safety Theory

Theory and Process

The Link between Risk Management, Patient Safety, and Quality Improvement

Overview of Issue Risk managers leverage the links between risk management, patient safety, and quality improvement. Threats to patient safety are a key element of a broad array of…
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Risk Notes

Risk Management Operations

Theory and Process

Policy, Procedure and Guideline Development

Overview of Issue Ensuring clarity in healthcare organizational policies, procedures, and guidelines (PPGs) will enhance compliance and reduce liability. Evolving case law suggests that…
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Risk Notes

Risk and Safety Theory

Theory and Process

Patient Safety

Overview of Issue There is an integral alignment between risk management and patient safety. Risk managers are tasked with fostering a patient safety culture to ensure each patient care…
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Partnering to create the safest healthcare system

HIROC is not just a not-for-profit, we are a reciprocal. This means we are governed by our Subscribers – a group of over 800 diverse healthcare organizations across Canada. Together we share learnings and find ways to adapt to the changing nature of the industry.
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