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Displaying 1 - 10 of 25

Reports

Risk and Safety Theory

Theory and Process

HIROC Tools and Resources (Full List)

This resource is only available in PDF. To download, select the icon from the top right-hand corner of this page.
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Risk Notes

Risk and Safety Theory

Theory and Process

High Reliability and Resiliency

Overview of Issue A robust system for identifying, assessing and acting on key risks will help to drive an organization towards high reliability and resiliency – aspects of corporate…
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Contract Review: A Guide for HIROC Subscribers

This resource is only available in PDF. To download, select the icon above. Learn more about this resource from HIROC's Sara Chow, Senior Underwriter.
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Risk Notes

Financial and Insurance

Contracts/Waivers

Contracts – Data Sharing Agreements

Overview of Issue Data sharing agreements are contracts which outline terms and conditions for collecting, using, exchanging, retaining, or disclosing data/information for a defined…
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Risk Notes

Risk and Safety Theory

Theory and Process

Lean in Healthcare

Overiew of Issue Lean (also called Lean Enterprise or Toyota Production System) is an improvement methodology that seeks to optimize value from the patient’s perspective by reducing…
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Risk Notes

Risk and Safety Theory

Theory and Process

Quality Improvement

Overview of Issue Quality improvement is a systematic approach that employs specific techniques to improve quality. Key elements in quality improvement include a combination of a …
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Risk Notes

Risk and Safety Theory

Theory and Process

Human Error and Human Factors

Overview of Issue Humans have limitations and are fallible, making human error predictable, inevitable and frequent. Fortunately, most human errors have no negative impact, however,…
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Risk Notes

Financial and Insurance

Contracts/Waivers

Contracts - Overview of Key Principles

Overview of Issue Contracts are the foundation of all business relationships and are important to healthcare organizations. They should communicate information in a clear and precise…
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Risk Notes

Financial and Insurance

Contracts/Waivers

Contracts – Commercial Lease Agreements

Overview of Issue Commercial lease agreements specify the obligations of the landlord (lessor) and the obligations of the tenant (lessee). If a healthcare organization is leasing space…
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Risk Notes

Financial and Insurance

Contracts/Waivers

Contracts - Education Affiliation Agreements

Overview of Issue Affiliation agreements are contracts between a healthcare organization and an educational institution for the purpose of providing instruction in the healthcare…
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  • All Topics
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  • Abuse
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  • Airway Management
  • Benefits/Overtime
  • Communication
  • Complaints Management
  • Consent
  • Coverage
  • Credentialing
  • Cyber
  • Deteriorating Patient
  • Diagnostic Errors
  • Discharge
  • Emergency Department
  • Equipment
  • Falls
  • Fraud
  • Incident
  • Infection
  • IRM and Risk Register
  • Medical-Legal
  • Medications
  • Mental Health
  • Obstetrics
  • Privacy
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  • Surgery
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Partnering to create the safest healthcare system

HIROC is not just a not-for-profit, we are a reciprocal. This means we are governed by our Subscribers – a group of over 800 diverse healthcare organizations across Canada. Together we share learnings and find ways to adapt to the changing nature of the industry.
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