Healthcare Change Makers Podcast | Healthcare Insurance Reciprocal of Canada

Step inside the minds of Canada’s healthcare leaders; welcome to Healthcare Change Makers.

Join us as we talk to leaders about driving change in our complex healthcare organizations. Learn valuable lessons about how to manage the bigger challenges and risks facing organizations today – the implementation of new technology, natural disasters, patient safety, and the big problem of congestion and poor access to care.

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Rebecca Shields: A Cure for Mental Illness

(Access show transcript) Rebecca Shields, CEO of the Canadian Mental Health Association (York and South Simcoe) has a fierce desire to serve her community through incorporating different voices and leveraging governance to do great things.

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From the Frontlines with Krystal Mack, Providence Manor

Despite the challenges of adapting to an evolving crisis, Krystal Mack and the team at Providence Manor in Kingston have truly shown up for the residents in their care.

Episode 24: Juggy Sihota of TELUS on the Importance of Creating a Contribution Culture

As she reflects on her career motivations, Juggy Sihota continues to be inspired by meaningful work, being part of strong teams, and her drive – instilled by family – to mentor others and give back to the community.

Episode 23: Moving Towards the Fire with Andrée Robichaud, President and CEO, Central Health

For Andrée Robichaud, President and CEO of Central Health, being a leader in healthcare means being able to explain your decisions to staff and to the community around you – accountability and transparency are essential.

Show Summary

Today, your host Ellen Gardner and HIROC’s Philip De Souza speak with Andrée Robichaud, President and CEO of Central Health in Newfoundland.

Episode 22: Dr. Andy Smith on Healthcare as a Team Sport

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Sunnybrook Health Sciences Centre President and CEO Dr. Andy Smith always reminds his staff that they should never forget why they went into healthcare in the first place and that it’s important to take care of yourself but also lift up the person beside you. That’s what makes the magic happen.

Episode 21: Kathy MacNeil on the Importance of Curiosity and Trusting your Wisdom

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From the early days of her career as a physiotherapist and now as a CEO, Kathy MacNeil was drawn to change work and learned that the best results happen when you’re ready to fail, ready to stand back up again, and reframing what the results might be from a change.

Today, Ellen Gardner and Philip De Souza, Communications and Marketing at HIROC, speak with Kathy MacNeil, President and CEO of Island Health in British Columbia.

Episode 20: Shaking Things Up with Future Strategist Zayna Khayat

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According to Zayna Khayat, SE Health’s (formerly Saint Elizabeth Health Care) Future Strategist, the slow pace of change in our healthcare system has nothing to do with a shortage of tools and technology. For innovation to happen, our leaders and policy makers need a shift in mindset.

Today, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Zayna Khayat, Future Strategist at SE Health.

Episode 19: Carol Annett, President, VHA Home HealthCare and the value of staying positive, finding good partners, and taking risks

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As the need for their services grows, CEO Carol Annett says the time is now to amplify VHA’s knowledge and reputation in order to lead the conversation about the future of healthcare at home.

Today, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Carol Annett, CEO, VHA Home HealthCare.

Episode 18: Where There’s Smoke, There’s Fire: A Conversation on Property Risk with FM Global and Kingston Health Sciences Centre

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Advice from the experts on how to prepare for the worst and mitigate property risks facing healthcare organizations.

Today, your host Michelle Holden, Communications and Marketing at HIROC, speaks with Dave Thompson, Senior Vice President with FM Global, and Rocky Prosser, Director of Protection Services at Kingston Health Sciences Centre (KHSC).

Episode 17: How Nathalie Pambrun, CAM President, Leads with Patience, Perspective and Understanding

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Nathalie Pambrun, CAM’s first Indigenous President, says being brought up in an environment that emphasizes a humanistic, relational approach is central to midwifery and her own leadership style.

Today, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Nathalie Pambrun, President, Canadian Association of Midwives (CAM).

Episode 16: Ensuring that Children are not Treated as a Disease Group, with Alex Munter, President and CEO, CHEO

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The biggest pressure on our healthcare system is not an aging population but chronic disease. For Alex Munter, putting children on the path to lifelong health isn’t just giving them the future they deserve, but will ensure the sustainability of our healthcare system.