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Displaying 1 - 8 of 8

Risk Notes

Risk Management Operations

Incident

Second Victim

Overview of Issue Healthcare providers involved in incidents involving serious injury or death to a patient may suffer emotional trauma, and are at high risk for burnout, self-harm and…
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Risk Notes

Risk Management Operations

Incident

Disclosure of Incidents

Overview of Issue Disclosure of facts related to incidents involving patients (including clients and residents) and/or families is an ongoing process starting immediately after an…
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Risk Notes

Care

Incident

Responding to Medical Device Issues

Overview of Issue Medical devices may be involved in events that cause or have the potential to cause patient harm. Medical device issues can arise for a variety of reasons such as…
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Risk Notes

Risk Management Operations

Incident

Critical Incidents – Disclosure Documentation

Overview of Issue The occurrence and disclosure of a critical incident needs to be documented in the health record. When a critical incident is disclosed, documentation of the…
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Risk Notes

Risk Management Operations

Incident

Critical Incidents – Interviews

Overview of Issue An incident can only be effectively analyzed once interviews have taken place with those involved. There are different approaches for obtaining input from staff:…
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Risk Notes

Risk Management Operations

Incident

Critical Incidents – Written Analysis Report

Overview of Issue When the analysis of the critical incident is complete, the review team will need to prepare a report summarizing the results. There is considerable variation in the…
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Risk Notes

Risk Management Operations

Incident

Incident Reporting

OVERVIEW OF ISSUE Incident reports are administrative tools to capture information when there has been harm or an unexpected outcome (including a near miss) occurs at a healthcare…
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Risk Notes

Risk Management Operations

Incident

Types of Incident Reviews

Overview of Issue Various types of reviews may be undertaken in response to an incident in healthcare. Reviews may be requested by various parties, e.g. senior management, clinical…
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Partnering to create the safest healthcare system

HIROC is not just a not-for-profit, we are a reciprocal. This means we are governed by our Subscribers – a group of over 800 diverse healthcare organizations across Canada. Together we share learnings and find ways to adapt to the changing nature of the industry.
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