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Displaying 1 - 10 of 12

Risk Notes

Risk Management Operations

Incident

Second Victim

Overview of Issue Healthcare providers involved in incidents involving serious injury or death to a patient may suffer emotional trauma, and are at high risk for burnout, self-harm and…
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Risk Notes

Risk Management Operations

Medical-Legal

Preparing Staff to Give Evidence

Overview of Issue The experience of being questioned or being asked to provide evidence for medico/legal and professional regulatory body proceedings can be unnerving for anyone, often…
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Risk Notes

Risk Management Operations

Incident

Critical Incidents – Disclosure Documentation

Overview of Issue The occurrence and disclosure of a critical incident needs to be documented in the health record. When a critical incident is disclosed, documentation of the…
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Risk Notes

Risk Management Operations

Incident

Critical Incidents – Written Analysis Report

Overview of Issue When the analysis of the critical incident is complete, the review team will need to prepare a report summarizing the results. There is considerable variation in the…
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Risk Notes

Risk Management Operations

Incident

Incident Reporting

OVERVIEW OF ISSUE Incident reports are administrative tools to capture information when there has been harm or an unexpected outcome (including a near miss) occurs at a healthcare…
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Risk Notes

Risk Management Operations

Theory and Process

Policy, Procedure and Guideline Development

Overview of Issue Ensuring clarity in healthcare organizational policies, procedures, and guidelines (PPGs) will enhance compliance and reduce liability. Evolving case law suggests that…
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Videos

Risk Management Operations

HIROC's Integrated Risk Management Program

Can’t watch this video? Review your cookie preferences by clicking on the banner at the bottom of the screen or the cookie icon on the bottom left of the screen.Lori Borovoy, Senior…

Risk Notes

Risk Management Operations

Medical-Legal

HIROC Claims Management

Overview of Issue Risk managers, or the person responsible for claims management in a healthcare organization, are able to manage liability, crime and/or commercial (such as property,…
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Risk Notes

Risk Management Operations

IRM and Risk Register

Integrated Risk Management

Overview of Issue Failures in the financial and healthcare sectors have underscored the importance of anticipating and managing serious organizational risks. An integrated risk…
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Risk Notes

Risk Management Operations

Incident

Disclosure of Incidents

Overview of Issue Disclosure of facts related to incidents involving patients (including clients and residents) and/or families is an ongoing process starting immediately after an…
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HIROC is not just a not-for-profit, we are a reciprocal. This means we are governed by our Subscribers – a group of over 800 diverse healthcare organizations across Canada. Together we share learnings and find ways to adapt to the changing nature of the industry.
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