Skip to main content
Update Required: We noticed you are using an older version of Internet Explorer. To ensure full functionality of this site, please contact your system administrator to upgrade to the newest version of Internet Explorer or try accessing the site in Chrome.
HIROC
  • Home
  • Services
    • Risk Management
      Learn how our risk management solutions help you increase safety
    • Insurance
      Learn about our coverage offerings and how the HIROC advantage can work for you
    • Claims
      Learn about the claims process and the support HIROC provides
  • Resources
  • News & Events
    • Annual Conference
      Learn how the HIROC Annual Conference brings Subscribers, partners, and healthcare professionals together to drive patient safety forward
    • News
      News from HIROC and our subscribers about what’s trending in healthcare
    • Podcasts
      Podcasts from HIROC about healthcare
      • Healthcare Change Makers Podcast
      • Share Scale Repeat Podcast
    • Webinars and Events
      View our schedule of upcoming webinars and access the archives
  • About Us
    • Board of Directors
      Learn about our Board – made up of HIROC subscribers – and access the current list of Directors
    • Leadership Team
      A message from HIROC's CEO, Catherine Gaulton
    • Careers
      Want to join a team of innovators and leaders? Check out our current opportunities
    • Our Story, Our Art of Safety Strategy
      How HIROC and its Subscribers are working to create the safest healthcare system
    • Risk Management Residency Program (RMRP)
      Learn about the RMRP
    • Safety Grants Program
      Learn about the HIROC Foundation and the Safety Grants Program
  • Contact Us
Log in Register
HIROC
Log in Register
  1. Home
  2. Resources
  3. Search Resources

Filters

Categories

  • All Categories
  • Care
  • Cyber
  • External Relations
  • Facilities
  • Financial and Insurance
  • (-) Human Resources
  • Information Management/Technology
  • Leadership
  • Regulatory
  • Risk and Safety Theory
  • (-) Risk Management Operations

Topics

  • (-) All Topics
  • Benefits/Overtime
  • Contracts/Waivers
  • Fraud
  • Incident
  • IRM and Risk Register
  • Medical-Legal
  • Theory and Process
  • Wrongful Dismissal

Types

  • (-) All Types
  • Risk Case Studies
  • Risk Notes
  • Risk Profiles
  • Risk Reference Sheets
  • Videos

Search Resources

Displaying 11 - 20 of 26

Risk Notes

Risk Management Operations

Incident

Critical Incidents – Disclosure Documentation

Overview of Issue The occurrence and disclosure of a critical incident needs to be documented in the health record. When a critical incident is disclosed, documentation of the…
Download PDF

Risk Notes

Risk Management Operations

Incident

Critical Incidents – Interviews

Overview of Issue An incident can only be effectively analyzed once interviews have taken place with those involved. There are different approaches for obtaining input from staff:…
Download PDF

Risk Notes

Risk Management Operations

Incident

Incident Reporting

OVERVIEW OF ISSUE Incident reports are administrative tools to capture information when there has been harm or an unexpected outcome (including a near miss) occurs at a healthcare…
Download PDF

Risk Notes

Risk Management Operations

Theory and Process

Policy, Procedure and Guideline Development

Overview of Issue Ensuring clarity in healthcare organizational policies, procedures, and guidelines (PPGs) will enhance compliance and reduce liability. Evolving case law suggests that…
Download PDF

Risk Notes

Risk Management Operations

Incident

Types of Incident Reviews

Overview of Issue Various types of reviews may be undertaken in response to an incident in healthcare. Reviews may be requested by various parties, e.g. senior management, clinical…
Download PDF

Risk Case Studies

Human Resources

Fraud

Employee Cheque Fraud

Key Words Employee Fraud, Cheque Fraud, Internal Controls, Segregation of Duties Abstract A hospital employee diverted hospital funds into their personal account. Lack…
Download PDF

Risk Profiles

Human Resources

Human Resources – Recruitment / Retention

This risk relates to the failure to attract, retain, or develop skilled human resources while maintaining high-quality care. The risk of burnout or loss of staff morale during periods of…
Download PDF

Risk Profiles

Human Resources

Human Resources – Staff Engagement

This risk relates to the commitment employees have to the organization and its mission, vision and values. Potential impacts of low staff engagement include employee burnout and lack of…
Download PDF

Risk Profiles

Human Resources

Human Resources – Labour Relations

This risk relates to the labour / union relations risk of failing to foster effective management-union relations. This risk may impact service planning for patients as well as the…
Download PDF

Risk Notes

Human Resources

Contracts/Waivers

Agency Staff

Overview of Issue The continuous availability of appropriately skilled and qualified staff is essential for effective healthcare human resource management. The safety and quality of…
Download PDF

Pagination

First page First
Previous page Previous
Page 1
Page 2
Page 3
Next page Next
Last page Last

Filters

Categories

  • All Categories
  • Care
  • Cyber
  • External Relations
  • Facilities
  • Financial and Insurance
  • (-) Human Resources
  • Information Management/Technology
  • Leadership
  • Regulatory
  • Risk and Safety Theory
  • (-) Risk Management Operations

Topics

  • (-) All Topics
  • Benefits/Overtime
  • Contracts/Waivers
  • Fraud
  • Incident
  • IRM and Risk Register
  • Medical-Legal
  • Theory and Process
  • Wrongful Dismissal

Types

  • (-) All Types
  • Risk Case Studies
  • Risk Notes
  • Risk Profiles
  • Risk Reference Sheets
  • Videos

Partnering to create the safest healthcare system

HIROC is not just a not-for-profit, we are a reciprocal. This means we are governed by our Subscribers – a group of over 800 diverse healthcare organizations across Canada. Together we share learnings and find ways to adapt to the changing nature of the industry.
Learn More
HIROC staff members
HIROC
Join our newsletter to stay up to date with the latest news.
By subscribing you agree with our Privacy Policy and provide consent to receive updates from HIROC.

About Us

  • Careers
  • Contact Us
  • Our Story, Our Art of Safety Strategy
  • Risk Management Residency Program (RMRP)
  • Safety Grants Program

Quicklinks

  • Claims
  • Insurance
  • Risk Management

Important information

  • Privacy Policy
  • Cookie Policy
  • Terms and Conditions
  • AODA

©2026 HIROC All rights reserved.

  • Linkedin
  • Instagram
  • Youtube