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  3. Leadership – Strategic Projects

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Risk Watch (October '25)

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Leadership – Strategic Projects

Category
Leadership
Type
Risk Profiles
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Deficiencies/failures in large scale projects (e.g. redevelopment, strategic plan projects) can negatively impact a healthcare organization’s operations, finances and reputation. Factors contributing to large scale project deficiencies/failures can include cost overruns, schedule delays, failure to meet key milestones/deliverables, scope creep, cancellation, personnel changes, resource capacity, and stakeholder dissatisfaction. This document contains information entered by HIROC subscriber healthcare organizations (acute and non-acute) in the Risk Register application to help you in your assessment of this risk.

Ranking / Ratings

  • Likelihood – average score 3.00
  • Impact – average score 3.36

The Risk Register allows for risks to be assessed on a five-point likelihood and impact scale, with five being the highest.

Key Controls/Mitigation strategies

  • Project priority setting and harmonization across organization
  • Strong project governance including senior leadership accountability for each project
  • Project management and portfolio management best practices, processes and staff resources
  • Efficient allocation of financial and human resources
  • Stakeholder engagement
  • Strategic partnership and/or collaboration with third parties (e.g. vendors, ministry)
  • Formalized and thorough RFP process
  • Clearly defined scope, plans, timelines, measures, deliverables 
  • Regular communication and reporting processes to target audiences
  • Change management processes
  • Project risk identification, analysis, mitigation strategies and any gaps
  • Contingency planning processes
  • Insurance (building/construction)
  • Communication plan (internal and/or external)

Monitoring/Indicators

  • Project reports;
    • key milestones achieved/missed (e.g. monthly)
    • project costs and timeline
  • Regular review/re-prioritization of all projects (e.g. bi-annual)
  • Reporting at the board level; committee to oversee the strategic project
Date last reviewed: October 2021
This is a resource for quality assurance and risk management purposes only, and is not intended to provide or replace legal or medical advice or reflect standards of care and/or standards of practice of a regulatory body. The information contained in this resource was deemed accurate at the time of publication, however, practices may change without notice.

Related Resources

Risk Watch (October '25)

Download PDF

Members Only

Webinars

Documentation: Answers to Frequently Asked Questions

Care

Risk Case Studies

Patient/Client Falls

Download PDF

Partnering to create the safest healthcare system

HIROC is not just a not-for-profit, we are a reciprocal. This means we are governed by our Subscribers – a group of over 800 diverse healthcare organizations across Canada. Together we share learnings and find ways to adapt to the changing nature of the industry.
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