Strengthening Resilience within HIROC!
HIROC recognizes the importance of fostering a culture of resilience within our organization to safeguard both our valued community and our operations so we can continue to serve Subscribers.
Up next in our Committee Spotlight series is our Resilience Committee! We sat down with committee co-chairs Lori Borovoy and Marc Aiello to learn more about the committee’s initiatives and its integral role in ensuring HIROC remains equipped to navigate any crisis or emergency.
Here's what they said:
WHAT IS THIS COMMITTEE'S PURPOSE? WHY WAS IT CREATED?
The purpose of our Resilience Committee is to promote a safe, sustainable, and resilient community within our organization by leveraging our strengths to build capacity and resources for emergency preparedness.
It was created to ensure that HIROC is well-prepared to effectively respond to and manage crises and emergencies that could potentially impact our people and organization.
HOW DOES THE COMMITTEE ALIGN WITH HIROC'S STRATEGY?
It aligns with HIROC's strategy by proactively managing and identifying potential risks and implementing measures to enhance organizational resilience.
Through plans like our Crisis Response Guides, which are categorized by theme, contact management and communication strategies, and collaboration with key stakeholders, we ensure HIROC is well-prepared to manage internal crises and emergencies effectively.
WHAT IS THE COMMITTEE MOST PROUD OF?
We take pride in our ongoing training and awareness initiatives that equip both our management and staff to respond effectively to emergencies.
For example, we recently gathered HIROC’s leadership team to conduct a tabletop simulation exercise focused on a cyber-attack. It was a phenomenal opportunity to test our current emergency plans through role-play and develop ideas to make adjustments and improvements.
“Practice your plans” is a saying we truly believe in and promote at HIROC, and as a committee, we make sure there are actions behind this saying.
IS THERE ANYTHING YOU'VE LEARNED WHILE BEING ON THE COMMITTEE?
As co-chairs, we’ve learned a great deal about the value of collaboration. Working alongside our incredible colleagues on the committee has provided us with insights into their diverse expertise and dedication to ensuring HIROC's resilience.
“A key component of HIROC’s culture is our philosophy toward preparedness, and the Resilience Committee embodies that,” said Trevor Hall, VP of Healthcare Safety and Risk Management, and executive sponsor of the committee.
“Our commitment to resilience, both internally and externally, ensures we remain a trusted and relevant partner in risk capable of supporting our Subscribers during periods of emergency and urgency.”
HIROC's Resilience Committee also includes Christina Giannone, CHRL, Duke Nguyen, Kopiha Nathan, CISM, CIPT, Angela Kidston, CAPM, Laurie Sidoti, Samaneh Ranjbar, and Anne Fortin.
Here's a recap of our chat with Shahbaz - https://www.hiroc.com/news/understanding-critical-role-insurance-plays-your-organization