HIROC has the pulse on what’s new and trending. Our aim is to share your knowledge and best practices with subscribers across Canada. Our news is tailored for you, to help inspire you to move the dial on healthcare safety.

It Takes a Village

Have you ever thought of yourself as a little transport unit for healthcare organizations? I hadn’t until I heard Huda Idrees, Founder of Dot Health, speak at InnovationEX last month. She talked about patients who carry stacks of papers and binders with their health information from hospital to clinic, from provider to specialist.

Not Goodbye, But See You Soon

This month Polly Stevens will be retiring from her role as Vice President, Healthcare Safety & Risk Management at HIROC. Over the course of Polly’s 35-year career in clinical operations, quality, patient safety and risk management, she has made an incredible impact on healthcare in Canada.

Luckily Polly won’t be going too far, as she shifts to a new role dedicated to strategy, learning and leadership development at HIROC.

The Power of Storytelling

"What unites people?” asked Tyrion Lannister in the Game of Thrones series finale. “Stories. There’s nothing in the world more powerful than a good story.” Tyrion was on to something. When told well, stories are sticky, they are memorable, and most of all… a good story can drive change.

Start Your Engines!

Every day for nearly a month, patients, staff, physicians and volunteers at Markham Stouffville Hospital (MSH) walked by a model racetrack with the words “START YOUR ENGINES!" written across the top – an unusual sight for those who weren't in the know.

Health System Reform: Lessons from the West

Sharing stories is part of what makes us human. In the case of health system reform in Canada, these stories can provide unique learning opportunities. With their pulse on what’s trending in healthcare, Longwoods recently hosted a Breakfast with the Chiefs session to offer insights into Ontario’s Health Teams, based on the lived experience of two diverse leaders.

Recommitment to Resilience

When we hear the word resilience we often think about ourselves – who we are as people, and how we recover from stressful situations. But in the insurance world, the definition of resilience is also applied to our teams, our organization, and the physical buildings we live and work in.

Bold: HIROC’s 2018 Year in Review

In the past year, HIROC‘s mission was to be bolder than ever before. In our 2018 Year in Review, this theme runs deep.

Released on April 29, our 2018 Year in Review profiles the path HIROC and its subscribers took over the course of the year. “The past year was quite an interesting one,” said HIROC’s CEO Catherine Gaulton (page 2). “One constant for each of us, has been the focus we maintain on safety.”

Ready or Not, Here Comes AI

A future with AI is coming. Read about what Brian Hodges, Executive-Vice President of Education and Chief Medical Officer at the University Health Network (UHN), has to say about it.