HIROC (Healthcare Insurance Reciprocal of Canada) is the leading provider of healthcare liability insurance and risk management services for not-for profit healthcare entities and professionals in Canada. As a trusted, diverse, inclusive, dynamic and innovative healthcare safety advisor, HIROC, through its Reciprocal, full- service brokerage, Foundation and other associated entities (HIROC Group), provides its Subscribers with a full spectrum of insurance, risk and claims management products and supports. HIROC knows healthcare through its commitment to shared learning and through its role as the largest not-for-profit healthcare liability insurer in the country. Combined with sage counsel and risk management solutions, HIROC works with its Subscribers and partners to increase safety.

Since its inception in 1987, HIROC has grown from under 50 Subscribers to more than 700 healthcare entities and their associated sites and healthcare professionals in Canada. Committed to sound financial management and service to its Subscribers, HIROC has returned over $200 million to the healthcare system. HIROC’s thirty-plus years of data and associated analytical capacity combine with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.

One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.

Every person joining HIROC has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers and their colleagues in the Reciprocal. As a Top 100 GTA Employer seven years running, HIROC employees enjoy competitive compensation including world leading benefits programs and are empowered to find solutions and create amazing experiences in service to our Subscribers.

Join us and be part of the team working to make a difference.

Summary

As the leader of the Insurance Services team, the Vice President, Insurance Services (VP) will be responsible for leading a stellar team of insurance professionals to accomplish all HIROC and HIROC Insurance Services Limited (the Brokerage) Insurance strategy, oversight, and reporting objectives. Reporting directly to the Chief Executive Officer, the VP will be a member of HIROC’s senior leadership team and contribute to the development of the organization’s strategic and operational plans and objectives. Members of HIROC’s leadership team lead their respective departments and also have direct accountability for the leadership of HIROC as a whole.

With these significant leadership opportunities and accountabilities, the successful candidate will have demonstrated effective people and leadership skills and aptitude, excellent communication skills, and be a self-starter who enjoys working in a fast-paced environment. The ideal candidate will be comfortable operating in a mid-sized agile organization, is process-oriented, and has a strong insurance foundation in Property & Casualty Insurance.

Key Responsibilities

The successful candidate will, in addition to their general leadership, strategy and oversight roles, provide comprehensive insurance, underwriting and broking leadership and support to internal and external stakeholders. Responsibilities include:

  • Oversight and accountability for the design, negotiation and implementation of comprehensive insurance and risk management programs for healthcare entities and healthcare professional groups nationally.
  • Maintaining and developing insurer / reinsurer / stakeholder relationships.
  • Negotiating and advocating directly with insurance service providers and other third-party stakeholders.
  • Liaising with external service providers including actuaries, adjusters, insurers, reinsurers, consultants, lawyers, provincial regulatory commissions, HIROC’s Board of Directors and Subscribers.
  • Accountability for the solicitation of new business opportunities and effective corporate response for those opportunities.
  • Leading and supporting the evaluation and development of new products to meet the changing demands of Subscribers.
  • Oversight and accountability for Insurance Services input into financial statement reporting and annual audit requirements.
  • Oversight and accountability in relation to sales, service, underwriting and broking within the Healthcare Insurance Reciprocal of Canada (HIROC) and the Brokerage, and reporting progress of operational targets.
  • Other special projects and responsibilities as may arise or be assigned from time to time to achieve HIROC and the Brokerage’s strategic goals.

Knowledge, Skills & Abilities

The successful candidate will have:

  • Insurance industry experience preferably including P&C (including medical malpractice) insurance.
  • Executive-level leadership skills including financial planning, human resources management, organizational development, and customer service.
  • Strong staff development, coaching, and mentoring skills.
  • Strong skills in planning and operationalizing complex projects and achieving results.
  • An innovative and creative mindset, open to different approaches to resolving issues.
  • Demonstrated leadership initiative and a desire to learn and develop in a collaborative, team-oriented environment.
  • The ability to partner and communicate effectively with various stakeholders such as the senior leadership group, boards of directors, government organizations, and Subscribers.
  • Executive presence with polished and well-developed written and oral communication skills.
  • Experience liaising with boards of directors, including knowledge and experience of governance best practice standards.
  • Strong business acumen, strategic planning, organizational, and creative thinking skills.
  • A passion for creating the safest health care system possible for Canadians.

Education, Training & Experience

  • An unrestricted license from the Registered Insurance Brokers of Ontario (RIBO) is a must as this individual will be Principal Broker.
  • 8+ years of managerial experience.
  • At least 10+ years of progressive work experience in insurance industry or equivalent experience.
  • Recognized insurance industry designation (Certifications such as CRM, RPLU, CAIB, CIP, FCIP, CCIB).
  • At least 10 years direct experience in the insurance industry with comprehensive knowledge of insurance products, underwriting practices, coverages, and competence in strategic planning, operations management, leading teams, and financial reporting.

Working Conditions

  • Monday-Friday 8:30-16:30 ET
  • Working at a computer for much of the day
  • Hybrid working model
  • May be required to attend after-hours functions/meetings
  • Some inter and intra-provincial travel required—Subscriber visits, presentations, conferences, and courses. Valid Driver's Licence and access to a vehicle preferred

As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid medical exemption or a valid exemption based on enumerated grounds under the Ontario Human Rights Code exists. All internal candidates must be in compliance with HIROC's COVID-19 Vaccination Policy.

How to Apply

To express interest in this exciting opportunity, please submit your cover letter and resume, in confidence:
https://www.miramsbecker.com/vp-insurance-services

For a conversation in confidence, please contact Hayley Becker, Partner hayley@miramsbecker.com, or Sarah Adam, Principal sarah@miramsbecker.com.

HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized
persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.

HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.