The Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.

HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.

As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s thirty-plus years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.

One common thread running through HIROC’s culture is the feeling of being part of something unique:
partnering to create the safest healthcare system – HIROC’s vision.

Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer seven years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.

Join us and be part of the team working to make a difference.

Key Responsibilities


  • Process full cycle semi-monthly payroll for hourly, salaried and contract employees
  • Manage and process leaves of absences and terminations including the issuance of Record of employment in a timely manner.
  • Manage and process all payroll deductions i.e., garnishments, remittance of statutory deductions.
  • Respond to payroll related inquiries from employees in a timely manner.
  • Support the annual compensation review and adjustment process, as required.
  • Administer year end process, perform reconciliations, and administer the issuance of T4’s, T4A’s, T2200, and various year end payroll reports as required.
  • Prepare and balance monthly payroll journal entry and General Ledger accounts.
  • Work in conjunction with Lead, Accounting, Lead, People & Organization and Director, People & Organization to ensure team member records are accurate and up to date.
  • Ensures integrity of the payroll system through ongoing quality improvement, auditing, testing and education to end users.
  • Builds capacity within Human Resource team and Management team by providing expert advice and roll out of relevant education on process and legislative updates and changes.

Financial Benefits

  • Review and reconcile monthly group benefit premium statements, ensure rates updated as required in Dayforce.
  • Reconcile Group Benefit provider invoices and appropriate premium deduction.
  • Act as a vendor point of contact for pension platforms such as HOOPP and GRSP.
  • Respond to general inquiries related HOOPP and GRSP.
  • Liaise with vendors to provide education on HOOPP and GRSP Financial planning
  • Enter and update benefits information within HRIS and HOOPP as required for full-cycle pension administration from hire to termination including administering leaves of absences and free accruals.
  • Reconcile DB pension contribution additions/changes between HOOPP and Ceridian Dayforce (and other applicable providers and systems) in order to investigate and reconcile discrepancies.
  • Generate defined benefit annual pension statements, update the pension system as required.

Human Resources Information System (HRIS)

  • Applies a pro-active approach to the review of ongoing Ceridian Dayforce or applicable HRIS systems product releases and upgrades which entail analysis, testing of functionality, reporting elements and training to users.
  • Manages HR data including building and running reports and queries.
  • Accountable for the development, maintenance and continuous improvement of Dayforce HCM or other applicable HRIS and mobile app processes with human resources team to optimize end user experience.
  • Manage new year updates (PTO, Carry over, EI, CPP etc..) and troubleshoot for employees and people leaders to resolve application issues such as time off policies and requests, and on pay and pension matters
  • Assistance with implementation of new HRIS modules as may become applicable.
  • Ensures data quality, integrity, accuracy and storage by performing updates to org structure, jobs and positions in consultation with Lead, People & Organization and Director, People and Organization; and
  • Other responsibilities as may arise and are assigned.

Knowledge, Skills & Abilities

  • Excellent written and verbal communication.
  • Ability to work independently, be self-directed and prioritize work with a professional demeanour.
  • Demonstrated customer service, communication, and exceptional interpersonal skills.
  • Well organized, good time management skills and able to meet deadlines.
  • Ability to be flexible and adaptable to a changing environment and eager to learn new skills.
  • Excellent computer skills and experience using Microsoft Office, HRIS and Benefit and Pension Administration Systems.
  • Ability to work both independently and as a team member.

Education, Training & Experience

  • Completion or enrolment with imminent completion in CPA Payroll Compliance Practitioner Program.
  • Completion of Post-Secondary Diploma/Certificate or combination of relevant experience and education.
  • Minimum of 3 - 5 years payroll and defined benefits pension such as HOOPP experience.
  • Minimum of 3 – 5 years of HRIS experience (Ceridian Dayforce experience considered an asset).
  • Previous work experience in implementation and modification of HRIS system modules would be considered an asset.

Working Conditions

  • Normal working conditions in an office setting
  • Hybrid work model
  • May be required to occasionally work after-hours

As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid medical exemption or a valid exemption based on enumerated grounds under the Ontario Human Rights Code exists. All internal candidates must be in compliance with HIROC's COVID-19 Vaccination Policy.

How to Apply

Please submit your résumé to

In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.

HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized
persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.

HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.