The Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.

HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.

As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC’s thirty-plus years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.

One common thread running through HIROC’s culture is the feeling of being part of something unique:
partnering to create the safest healthcare system – HIROC’s vision.

Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer five years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.

Join us and be part of the team working to make a difference.

Summary

The Lead, Analytics’ primary responsibility is to oversee HIROC’s Analytics operations, ensuring activities are aligned with our strategic plan and business objectives. The role will lead a team responsible for data governance, data warehousing, business intelligence and advanced analytics, and will provide operational leadership of the Analytics Strategy for HIROC.

Key Responsibilities

  • Oversee the execution of an Analytics Strategy to deliver insights and drive decision-making.
  • Lead a team that helps address key business challenges via analytical work, from requirements specification, data gathering, analysis and model building to presentations and adoption.
  • Oversee the process for intake, prioritization and resourcing of analytics work within the organization, including new reports and dashboards and advanced analytics projects.
  • Work closely with decision-makers and stakeholders in other departments to identify, recommend, develop, deploy, and support all aspects of analytics for the organization.
  • Serve external customers with high-quality, robust, and secure business intelligence products.
  • Coach and mentor a team of data engineers and analytics specialists and external vendors and partners engaged in analytics projects.
  • Participate in the development of plans, roadmaps, and business cases regarding the acquisition of data and analytics assets and technology. 
  • Oversee data governance efforts across the company, including but not limited to data change control, data access management and data cataloguing.
  • Analyze data science trends to discover innovative and creative ways to solve business challenges.
  • Promote HIROC’s thought leadership and expertise through knowledge dissemination, including but not limited to HIROC’s website, publications, presentations, posters, abstracts, and conferences.
  • Work alongside the Privacy & Compliance Officer and Lead, Infrastructure to ensure the security and privacy of HIROC’s sensitive data and ensure business continuity.
  • Other duties as assigned.

Knowledge, Skills & Abilities

  • Strong skills in planning and operationalizing complex projects and achieving results; 
  • Strong staff development, coaching and mentoring skills; 
  • An innovative and creative thinker who is open to different approaches to resolve issues; 
  • Strong familiarity with data analysis and data science tools and approaches, including descriptive, diagnostic, predictive and prescriptive techniques.
  • Exceptional analytical skills with the ability to apply principles of logic and scientific thinking to a wide range of problems; 
  • Proven leadership skills including financial planning, human resources management, organizational development and customer service; 
  • Excellent verbal and written communication skills with the ability to clearly articulate complex ideas to a wide range of stakeholders.

Education, Training & Experience

  • To be successful in this role, you will possess a university degree preferably in Computer Science, Engineering or Information Systems as well as professional experience that includes six to eight years, working at a leadership level in developing and implementing analytics solutions. Equally relevant work experience will be considered.
  • You possess advanced technology knowledge, including current network and operating systems, hardware, protocols, and standards.
  • Experience with data modelling, integration, architecture, analysis and data science, including big data analytics, machine learning, and artificial intelligence.
  • Extensive experience with the Microsoft suite of data products and services, including but not limited to Power BI, SQL Server, SSAS Tabular Models, SSIS, SSRS and Azure SQL Databases.
  • Most importantly, you are an enthusiastic and creative thinker who is passionate about creating the safest health care system possible for Canadians.

As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid medical exemption or a valid exemption based on enumerated grounds under the Ontario Human Rights Code exists. All internal candidates must be in compliance with HIROC's COVID-19 Vaccination Policy.

How to Apply

Please submit your résumé to HR@hiroc.com.

In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.


HIROC is committed to providing a barrier-free environment for all stakeholders, including our Subscribers, employees, job applicants, suppliers, the public and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that we offer a safe and welcoming environment that is respectful of each person's dignity and independence. 

As an organization, HIROC is dedicated to meeting the needs of individuals with disabilities in a timely manner. We understand that providing a barrier-free environment is a shared effort, and as an organization, we are committed to working with the necessary parties to make accessibility a reality for all.