HIROC (Healthcare Insurance Reciprocal of Canada) is the leading provider of healthcare liability insurance and risk management services for not-for-profit healthcare entities and professionals in Canada. As a trusted, diverse, inclusive, dynamic and innovative healthcare safety advisor, HIROC, through its Reciprocal, full-service brokerage, Foundation and other associated entities (HIROC Group), provides its Subscribers with a full spectrum of insurance, risk and claims management products and supports. HIROC knows healthcare through its commitment to shared learning and through its role as the largest not-for-profit healthcare liability insurer in the country. Combined with sage counsel and risk management solutions, HIROC works with its Subscribers and partners to increase safety.

Since its inception in 1987, HIROC has grown from under 50 Subscribers to more than 700 healthcare entities and their associated sites and healthcare professionals in Canada. Committed to sound financial management and service to its Subscribers, HIROC has returned over $200 million to the healthcare system. HIROC’s thirty-plus years of data and associated analytical capacity combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.

One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.

Every person joining HIROC has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers and their colleagues in the Reciprocal. As a Top 100 GTA Employer seven years running, HIROC employees enjoy competitive compensation including world leading benefits programs and are empowered to find solutions and create amazing experiences in service to our Subscribers.

Join us and be part of the team working to make a difference.

Summary

The Data Quality Analyst plays a key role in maintaining the integrity and availability of HIROC’s data. They lead the implementation of data quality policies and practices to ensure HIROC’s data is secure, accurate, and well maintained. The Data Quality Analyst has broad and deep relationships with business stakeholders and data stewards, enabling them to understand and anticipate the data requirements of HIROC’s staff and subscribers, and supports the end-to-end data lifecycle to ensure those needs are met or exceeded.

Key Responsibilities

  • Drive data validation and quality assurance processes to ensure high-quality data assets are consistently available to internal and external stakeholders.
  • Understand the different business requirements for data across HIROC’s departments (finance, insurance operations, claims, IT, risk management, legal, human resources).
  • Lead the advancement and adoption of a data quality assurance framework, including documentation, methods, and tools.
  • Provide input into strategic and operational planning for HIROC’s data management practices.
  • Perform data profiling and partner with data owners and stewards to maintain robust metadata.
  • Ensure data assets at HIROC are managed in a secure manner, adhering to security and privacy requirements.
  • Keep current with trends and issues within the data management space, adapting and transforming HIROC’s processes and technologies to support further business growth and opportunities.
  • Assess and review new technology opportunities related to data quality and how these impact HIROC’s data management operations.
  • Other duties as assigned.

Knowledge, Skills & Abilities

  • Deep understanding of relational databases, data warehouses, and data structures.
  • Advanced proficiency with Structured Query Language (SQL).
  • Strong knowledge of data management fundamentals and data governance principles.
  • Strong attention to detail.
  • Extensive experience with data quality assurance testing principles.
  • Strong customer focus and ability to effectively manage stakeholder relationships.
  • Proficiency with test automation tools and approaches is preferred.
  • Familiarity with data management maturity models is a plus, e.g., CMMI-DMM, DAMA-DMBOK.
  • Experience with data governance platforms is a plus, e.g., Microsoft Purview.
  • Excellent task management skills, well organized and able to meet deadlines, scheduling.
  • Healthcare and/or insurance industry experience is preferred.

Education, Training & Experience

  • To be successful in this role, you will possess a university degree in the field of Computer Science, Engineering, Mathematics, or a related data-driven discipline.
  • Most importantly, you are an enthusiastic and creative thinker, who is constantly driving performance improvement and are passionate about creating the safest health care system possible for Canadians.

As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid medical exemption or a valid exemption based on enumerated grounds under the Ontario Human Rights Code exists. All internal candidates must be in compliance with HIROC's COVID-19 Vaccination Policy.

How to Apply

Please submit your résumé to HR@hiroc.com.

In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.

HIROC is committed to providing a barrier-free environment for all stakeholders, including our Subscribers, employees, job applicants, suppliers, the public and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that we offer a safe and welcoming environment that is respectful of each person's dignity and independence. 

As an organization, HIROC is dedicated to meeting the needs of individuals with disabilities in a timely manner. We understand that providing a barrier-free environment is a shared effort, and as an organization, we are committed to working with the necessary parties to make accessibility a reality for all.