The Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.

HIROC knows healthcare as it’s the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.

As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system.

HIROC’s thirty-plus years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada’s healthcare system.

One common thread running through HIROC’s culture is the feeling of being part of something unique: partnering to create the safest healthcare system – HIROC’s vision.

Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.

Join us and be part of the team working to make a difference.

Summary

Reporting to the Vice President, Healthcare Safety and Risk Management the primary responsibility of the Corporate Coordinator is to support the Senior Team and departments with coordination activities     

Key Responsibilities

Coordination of Corporate Activities 

  • Support the coordination of Corporate activities such as maintaining corporate information systems and databases (e.g., contact management system, etc.), scheduling of events (e.g., conferences, workshops, exercises), and other duties as assigned
  • Provide support to Corporate committees including the Board of Directors and Committees as required 

Resource Development and Support

  •  Compile resources, data, etc. to support the development/maintenance resources/reference documents 
  • Support the development of Subscriber resources (e.g., Subscriber material including renewal, safety and informational packages)
  • Convert data and text into predefined templates (e.g., Word templates).
    Quality Assurance, Analysis and Preparation of Reports
  • Prepare research material and supporting documentation (i.e., Subscriber grants, applications, literature searches)
  • Compile liability and property claims analysis reports and incorporate results into appropriate formats (e.g., graphs, charts and presentations) 
  • Conduct quality assurance to ensure data accuracy
  • Analyze data using various software tools

Other

  • Contribute to the departmental planning.
  • Administrative support for key safety and risk management initiatives. 
  • Participate in ongoing educational opportunities.
  • Participate in ad hoc projects, initiatives and committees.
  • Act as a resource to Subscribers regarding access to HIROC’s report portal. 
  • Backup for reception as required 
  • Other duties as required.

Knowledge, Skills & Abilities

  • Detail orientation and agility 
  • High regard for quality assurance and attention to detail.
  • Exceptional customer service.
  • Good time management skills, well organized and able to meet deadlines in a fast-paced  environment.
  • Proficiency in computer skills with special emphasis on the Microsoft Office suite of tools.
  • Ability to work independently and as a team member.
  • Willing to demonstrate initiative and interest in learning opportunities.
  • Excellent written, verbal and listening skills, including delivering presentations.
  • Excellent customer (both internal and external) service skills.
  • Ability to work with all levels of employees (staff thru executive).

Education, Training & Experience 

  • University Degree/College Diploma
  • Experience in using/advanced skills with MS Office suite of products 
  • Knowledge of medical terminology
  • Minimum 5 years of working experience in healthcare, insurance or a legal environment

How to Apply

Please submit your résumé to [email protected].

In order to be considered for this position, please include a current résumé or detailed qualifications summary with your application. Only those selected for an interview will be contacted.

HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate’s abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths. 

HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.