Risk Management

HIROC’s healthcare risk management services are unequalled in the Canadian insurance market.

Our team draws upon extensive knowledge and broad experience in healthcare risk management and patient safety. With an extensive Canadian claims database at our fingertips, we help subscribers identify and mitigate risks at no additional cost – we know healthcare!

Here are some of the ways we help you reduce your total Cost of Risk:

Consultation and Advice

  • Timely responses to risk management, patient safety queries, and other advisory requests.
  • Frequently Asked Questions – Answers to frequently asked questions on insurance coverage, claims and risk management issues, developed by HIROC’s subject matter experts.
  • Data and Reports – Risk Management Claims Analysis Reports (RMCAR) for auditing, analyzing and managing losses including peer comparisons to facilitate identification of potential areas for improvement.
  • Property Risk Management – HIROC clients receive risk reports listing cost-effective engineering solutions to protect healthcare operations from fire, natural hazards and other types of property risks.

Risk Identification and Management Tools

  • Risk Reference Sheets – Based on the highest ranked risks in acute care, non-acute care and midwifery. This popular tool includes a description of the risk, what HIROC data demonstrates, real case examples, and key mitigation strategies.
  • Risk Assessment Checklists (RAC) Program:
    • Subscribers are eligible to participate in HIROC’s web-based risk management self-assessment program. This online tool is comprised of mitigation strategies derived from Risk Reference Sheets.
    • Supports subscribers in implementation of an integrated risk management program and identification of potential areas for improvement.
  • Risk Register - The Risk Register application supports the implementation of the healthcare oriented Integrated Risk Management (IRM) program. Subscribers can use this application at no additional cost. This online tool provides a platform for healthcare organizations to systematically identify, assess and manage key organizational risks.
    • This application is further supported by HIROC's "Integrated Risk Management for Healthcare Organizations" guide and the "Taxonomy of Healthcare Organizational Risks"
    • Click here to learn more.

Education and Resources

Monthly webinars, an annual Risk Management Conference, workshops, customized onsite presentations.
  • Risk Resource Guides – comprehensive guides developed on key risk management subjects such as documentation, integrated risk management and contracts.
  • Case Study Library – a variety of real life case studies on healthcare topics extracted from HIROC claims. This resource poses questions for reflection, discussion and learning.
  • Risk Watch – this publication provides insightful synopses of “hot off the press” peer-reviewed articles, best practices and related literature, all focused on healthcare risk management and patient safety.

Testimonials

“I just wanted to share with you how easy it was to go through the risk self-appraisal process. The tool and materials are excellent! Our organization is taking managing risk exposure, seriously! We’re so proud to do so!”Muskoka Algonquin Healthcare
“As a new member of the Patient Safety Quality and Risk department at KGH, I quickly discovered risk management covers a wide range of issues. HIROC has been an invaluable support resource in many aspects. Questions and requests are responded to on a very timely basis.”Kingston General Hospital