Changes because of you

Wednesday, February 08, 2017 – HIROC News

Last June HIROC reached out to subscribers with our annual survey which seeks feedback on our programs and services. The results of the survey indicated that subscriber satisfaction with HIROC remains high. We were also thrilled that 100% of respondents reported they would recommend HIROC to a potential subscriber.

Along with the numbers, we received some valuable comments from you on ways to improve the services we offer. Below are just a few of the ways we have responded to your comments.

Webinars available online

Thanks to subscriber feedback, we learned that you were interested in watching HIROC webinars online, after the live event. We’ve listened and that’s why we now make the majority of webinars available for viewing online via our Webinars page.

Updates to Contact Us

In order to ensure you know who to contact with your question or comment, we’ve enhanced our Contact Us page to include short descriptors to go with each email and phone number for the services we offer. It’s our goal to make it easier for you to get in touch with who you need to at HIROC.

As always, we thank you for the feedback which helps to ensure our services are providing value to our subscribers.

Stay tuned for the 2017 Subscriber Satisfaction Survey coming this spring!