Contact Us

Question? Need help? Just want to get in touch?

If you’re unsure who to contact and would like to talk to someone, please call (416) 733-2773 or 1-800-465-7357 (during regular business hours) or email with your question – we promise someone will get back to you within 48 hours.

To send a file to HIROC which contains sensitive data or Personal Health Information (PHI), subscribers may log in and use HIROC’s secure email system, Echoworx

HIROC Contact Information

General Inquiries
For questions about your policy, coverages, website access or other HIROC services

Request a Certificate
For third party certificate requests/proof of insurance documents (e.g. events, leases, contracts)

Claims Inquiry
For questions about actual or potential claims

Midwife Query
For questions about general midwifery insurance (Coverage, Navigation, Services)

Western Region
For questions about insurance or risk management services in the Western Provinces or the Territories
Request a Quotation
For an insurance quotation (Liability or Non-Liability)

Risk Management Query
For questions about risk management/patient safety or services/resources

Human Resources and Employment
For questions about human resources and employment opportunities

Communications and Marketing
For questions about media relations, advertising, communications or marketing
Tel: (416) 730-3016

Privacy Officer
For questions about HIROC’s privacy practises

If you’re a subscriber and your contact information has changed, please email Tracy Robinson at


In the event of an after-hours property emergency, please contact Sedgwick (formally known as Cunningham Lindsey) at 1-844-544-4762.

Head Office


4711 Yonge Street
Suite 1600
Toronto, Ontario
M2N 6K8


Tel: (416) 733-2773
Fax: (416) 733-2438

Toll Free to Toronto:
Tel: 1-800-465-7357
Fax: 1-800-668-6277

Western Office


1200 Rothesay Street
Winnipeg, Manitoba
R2G 1T7


Tel: (204) 943-4125
Fax: (204) 949-0250

Toll Free to Winnipeg:
Tel: 1-800-442-7751