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Speakers BureauHIROC maintains a Speakers Bureau of individuals who are available to address community and professional groups and media outlets about topics related to issues and emerging trends within the insurance industry. To discuss speaking opportunities, please contact Anthony Fuchs at afuchs@hiroc.com. Follow the links below for details on selected speaking topics and regions
Claims ClaimsClaims management is provided through our Claims Department, which manages the investigation, assessment and resolution of the claims reported by our subscribers. Whether this involves the use of lawyers, adjusters or other healthcare insurance professionals, our Claims staff strive to be fair and efficient, and to ensure our subscribers are presented as reputable members of the healthcare community. We make prompt, fair settlements where warranted, and we resist settling where no fault exists. Our service does not start only after a Statement of Claim is served on our subscriber. We believe in being proactive and regularly resolve matters before any formal legal proceedings have been instituted. Mike Boyce, Vice President, Claims, mboyce@hiroc.com FinanceHIROC's subscribers benefit from our consistently strong financial results. Our sound financial performance is largely the result of our subscribers and HIROC staff working together to improve operations and reduce claims. The Reciprocal's cost efficiency results, in part, from the fact it does not pay broker commissions or income tax, and its operating expenses are considerably lower than the industry average. These savings are passed on directly to our subscribers and are not lost to the commercial insurance market. Subscribers benefit from these savings, as surplus is credited to subscriber surplus accounts. Greg King, Vice President, Finance, gking@hiroc.com Insurance OperationsConfirmation of coverage is provided by our Insurance Operations Department which gathers and maintains your coverage information. The Reciprocal offers subscribers complete protection, with high limits and comprehensive insurance. Payment of all legal costs is in addition to limits of insurance chosen. Additional coverages can be purchased through our affiliated brokerage, HIROC Insurance Services Limited. Brian Main, Vice President, Insurance Operations, bmain@hiroc.com Risk ManagementHIROC Risk Management staff members provide advisory services to subscribers looking for definitive guidance on a wide range of clinical and operational issues. We regularly present, critique and advise on policy matters, loss control and patient relation issues. We offer a range of additional risk management services at no charge to our subscribers including software based risk appraisal solutions, education, risk management reports, The HIROC Connection newsletter and a video/DVD lending library. Eleanor Morton, Vice President, Risk Management, emorton@hiroc.com Western and Northern RegionsHIROC is pleased to represent the interests of subscribers across a broad spectrum of the health communities from coast to coast. Our Winnipeg office provides extensive services to our Western Canada and Northern regions – a specialized and personal approach that has proven successful for more than 15 years. Susan Bowen, Vice President, Western Region, sbowen@hiroc.com
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