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| Back to HIROC News | |
Family perspective hits home for healthcare providers at patient safety summit: Rosen “It went extremely well,” says Ellen Rosen, chair of the London Health Sciences Centre’s Patient Safety Council and vice-president of Women & Children's Services. She says the event attracted both people from the hospital and healthcare providers from across the region. “It was huge,” she says, noting organizers had to cap the registration at 185 participants. The conference, held at the Four Points Sheraton in London, targeted administrative leaders, professional practice leaders, frontline staff and physicians. It was intended to provide attendees with “concentrated learning for one day” on issues surrounding patient safety. Participants learned more about national patient safety strategies and an initiative called ‘Patient WalkRounds’, which involves management talking to the frontline about safety issues on a regular basis. They also heard from a family who shared their perspective. Rosen says having the patient perspective shared first-hand by family was the biggest success of the event. “I think having a family tell their story was very important in grounding everybody about why we’re here and what we need to do to make improvements. It really helps put the focus on what (patient safety) is all about.” The summit also featured renowned speakers including Phil Hassan, Canadian Patient Safety Institute CEO, Dr. Allan Frankel, Director of Patient Safety at Partners Health Care System, Boston and Dr. Kevin Leonard, Centre for Global eHealth Innovation. The conference was one initiative of the London Health Sciences Centre’s Patient Safety Council, formed about 18 months ago. Rosen says she is reviewing evaluations and feedback and has already heard from people with suggestions to make this conference an annual event. “People really liked the fact it wasn’t in Toronto,” she adds.
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